1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A beautiful hotel in a perfect position. However, the services have been cut to the bone. I had to buy soap and a washer for the shower as none were provided. There was no longer any room service for food, which I would have appreciated on my first night, having just arrived from Sydney, Australia. I was also offered a complementary drink at the bar to replace servicing the room for the three days of my stay. I didn’t take the offer and the room was serviced satisfactorily. Overall, a disappointment after previous stays which felt much more welcoming.
Kingston upon Thames, United Kingdom
Positive section of review
Comfortable bedroom Clean bathroom Breakfasts - delicious Very friendly, helpful staff Location good for meeting friends who live locally, shopping And getting to Heathrow Airport
Negative section of review
Shower door did not close so water leaked onto bathroom floor - had to mop up! One large light not working No milk for coffee or tea Couldn't work the coffee machine!
Positive section of review
Ideal location,friendly staff and lovely meals
Positive section of review
Good value for money close to city centre
Positive section of review
Beautifully furnished and it was lovely
Negative section of review
The tap water
Positive section of review
Convenient and good service
Negative section of review
Bathroom a little small
Positive section of review
Comfortable and relaxing
Positive section of review
Nothing really.
Negative section of review
No heating was working in the room for 4 days of our stay, we got given a electric heater but only one socket, really bad service from staff, false info over the phone.
Positive section of review
Location.
Negative section of review
Room size -It was very tiny. The upper section of room was no higher then 4feet. There was not enough room to even open the suitcase.
Positive section of review
Location
Negative section of review
Small room