1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great view, great place and a wonderful breakfast and staff. If you have a great weather than the seaside is just wonderful. The surrounding cities are close by, so just great to be there
Positive section of review
The staff were very friendly. The bed was very uncomfortable and we asked if they could do something about it. The next day they changed the mattress for a new one which was perfect.
Negative section of review
The breakfast was only a continental one so we went across the way to the cafe which is owned by the hotel. We received a 10% discount voucher
Positive section of review
The breakfast was excellent, well presented. Room was okay, very comfortable. Bathroom very modern.
Negative section of review
A decent chair to sit or a bag stand.
Positive section of review
Very convenient and lovely setting with big bathroom and bed so a great night’s sleep.
Negative section of review
There wasn’t a hair dryer in the room although one was provided when I asked. Also 1 towel between 2 adults isn’t enough.
Positive section of review
Good sized room, decent bathroom and comfy bed. Very clean
Negative section of review
Breakfast was not great "smashed avocado" was some processed glop which made the whole dish inedible. Staff not the most welcoming and you had to pay for coffee other than filter which seems a bit strong when you've paid £13 for the food.
Positive section of review
Fabulous location for Bath centre.
Negative section of review
The shower drain was blocked and flooded the bathroom and hallway, we were given a 20% refund as 3 out 4 people could not shower, although I am still waiting for this refund from booking.com.
Positive section of review
As advertised, great.
Positive section of review
everything
Negative section of review
all good
Positive section of review
Location
Negative section of review
Everything besides location was poor. Especially staff and the room was uncomfortable, not very clean, broken curtains that we couldn’t close.
Positive section of review
Location
Negative section of review
Breakfast wasn't to my liking