1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The parking was a real bonus after arriving early, we had a very warm welcome the pub itself has a modern but olde world charm with a lovely terrace. We had a small lunch before going into the city which was very good, also the breakfast in the morning was wholesome and well presented. Our room was no.8 on top floor although a little climb it afforded a nice view of the park towards the 02 and cable cars! Would definitely revisit again and highly recommended especially if you are going to the 02
Negative section of review
The stairs but not a lot you can do there!
Positive section of review
Nice rooms and clean. Very uncomplicated, you get a code to enter the house and your room, no physical key. The host is not on the premises and if you're looking for minimal human contact this is a plus (I didn't, but this is neither a positive nor a negative).
Negative section of review
The location is in the middle of Belfast, which is great, but the noise from the street is annoying. I understand that this is due to it beeing in Belfast and the location is also quite good, but I did hear planes taking off loudly and traffic in the streets. For someone with light sleep, this is not ideal.
Positive section of review
First class facility, generally first class service across every aspect of the stay. Food was good, staff were professional, keen and friendly.
Negative section of review
First impression at reception was not a great experience. I was left in no doubt that my request to access my room 20mins early did not suit the reception staff / company policy. I was "instructed" / advised to sit behind reception and they would call me when my room was available. At 3pm I requested access again and was told I'd need to wait until the ice bucket was sent to the room! I felt I had to "force" the situation to get access, no need for a bucket of ice, which was delivered 10 minutes later but went unused! Reception staff should be more aware of arriving guests requirements and, whilst I understand the discipline of check in from 3pm, there could have been a little flex as the room was actually ready!
Positive section of review
Everything! Beautiful room, staff were very accommodating, tasty food, great amenities (especially the outdoor heated pool).
Negative section of review
Nothing, a wonderful stay
Positive section of review
Weird waking up in a room with no windows, but because there was no daylight, I slept soundly right through to 8am.
Positive section of review
Location was great - right in the city centre.
Negative section of review
Noisy if windows opened, but hot if windows kept closed.
Positive section of review
Well appointed and great location
Negative section of review
Nothing
Positive section of review
morning breakfast
Negative section of review
unkempt cleanliness carpet old doors
Positive section of review
Fabulous setting
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
the room had stained sheets, the fan did not work, the floor was not vacuumed well, dirty walls, then they had loud music playing from the kitchen from 6am until the end of the night when they closed which was commented on and the next day again with music. The hallway smelled like marijuana. No window on the room The bathrooms are constantly dirty, some clogged, hair in the showers until the next day, no gel dispenser as shown in the photos and nothing to dry your hands, lack of toilet paper.
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