1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Third year we have stayed there as location excellent and very near bus routes . Also very clean with daily service of the room if you wanted it. Bed very comfortable and three out of the four rooms had been updated.
Negative section of review
Two of the showers had little pressure and one room at the back was very near the extraction fan and took in a lot of the kitchen smells.
Positive section of review
Everything. Perfect place to stay my wife was having surgery in chorley location was perfect.
Positive section of review
A fraudulent property. They don't give the full address of the property after booking.
Negative section of review
A fraudulent property. They don't give the full address of the property after booking.. Just the road name. There are hundreds of properties on that road. When you call, they insist that we agreed to send our identity docs and make a separate payment through their link. Immediately, they will send a mail asking to send passport or driving licence and make a symbolic payment. This in contravention of booking.com terms Do not fall for this. After waiting for a long time, obviously you don't know which number to knock on. They say, you didn't turn up at the property and deduct the full payment. People trust Booking.com to make booking. It's their responsibility to ensure such crooks don't operate on their platform.
Positive section of review
Rooms were cozy and clean. Very good experience. Thank you
Positive section of review
Very friendly hosts. Our two dogs were very welcome.
Positive section of review
Staff were friendly and helpful
Negative section of review
TV was hanging off the wall, it only had radio channels, no TV channels. The tea and coffee facilities - only one milk pod provided. Colleague left a T-shirt in his room, called an hour after leaving at 8am - was told that they couldn’t look in the room as other guests were already in. Everything a bit worn and grubby looking. Bed was comfy.
Stansted Mountfitchet, United Kingdom
Positive section of review
The location was handy for us.
Negative section of review
The room and hotel just felt tired and run down. The water in the shower wasn't very hot or the pressure good.
Positive section of review
Location, cleanliness
Negative section of review
Very small room, breakfast one price even if you only had continental
Positive section of review
Excellent as always
Positive section of review
Location
Negative section of review
No toilet paper Apartment was smelly Tv didn't work Bath didnt work No response to my messages Faulty door handle