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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a find ! Just back from a lovely stay here at the Arthington and couldn’t have asked for better . Steve and Elaine were lovely , the hotel was nicely decorated , had everything we wanted and was a little bit of luxury in Blackpool . Really enjoyed it - thank you and will deffo be back
Negative section of review
Nothing
Positive section of review
Friendly, welcoming and informative staff, all the facilities you need, clean and comfortable accommodation within easy access for the city centre, good value for money. Staff and guests friendly, like a home from home.
Negative section of review
No negatives
Positive section of review
Friendly helpful staff. Clean room which was serviced! Excellent location for both railway station and bus station and near by St. Stephen's Centre for our evening meal.
Negative section of review
Not a good idea to serve hot meals on cold plates! They suck the heat out of the food which leaves it lukewarm. You need to invest in a decent plate warmer. I personally do not want cheese and ham for breakfast but bearing in mind Hull's status as a main ferry port I would have thought this essential for our continental visitors.
Positive section of review
We never had breakfast during our stay.Location of hotel was fine on seafront. The room had been decorated very recently as it smelt of fresh paint!!
Negative section of review
The fact that hotel was still being refurbished during our stay was not what we were expecting. No facilities were available eg bar, lounge ,evening meal, £2 parking permit for parking opposite hotel along seafront. The hotel had recently been taken over so permit wasn’t available any more which was annoying as we had look for parking space in nearby streets!!
Positive section of review
Booked that morning reasonably priced for an on the day booking. Spacious room central location
Positive section of review
We enjoyed our room and the shower was good. Breakfast was fine with a good selection of items.
Negative section of review
We had lunch with family and the meal took a long time to come after slow service to order. This also happened in February.
Positive section of review
Very good location. Quiet although very close to very busy area. Friendly staff.
Negative section of review
A bit cramped and no racks to hang towels.
Positive section of review
Location and decoration. Large comfy bed. Friendly and efficient staff.
Negative section of review
No AC. The room was very hot and stuffy. Food was relatively bland, and in my view overpriced for the quality (e.g. stale breakfast pastries).
Positive section of review
Location and ease to Terminal 5, room and restaurant
Negative section of review
Signage to hotel. Not at all clear when arriving at T5 by bus or in carparks. Signage having if in one direction. Rang hotel reception 3 times for directions and in sufficient directions given and using Cafe Nero as landmark should have been made clear there are two !! Room lacked correct basics. No hand wash and whstcsjouldvgavevbeen hand-wash was body lotion !
Newcastle upon Tyne, United Kingdom
Positive section of review
Everything nice staff very good hotel and clean
Negative section of review
The air con it didnt work properly