1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saltburn-by-the-Sea, United Kingdom
Positive section of review
Beautifully decorated, fabulous master suite on top floor, lovely kitchen with everything you could possibly need to cook for yourself if you wanted to. Plenty of takeaways or restaurants/bars a short walk away if you don't! We didn't struggle to get parked either despite it being a busy bank holiday weekend.
Negative section of review
The bed in the second bedroom wasn't very comfortable compared to the master bed. Very springy and firm, felt a bit cheap. It's a fair old trek up the four flights of stairs too but it didn't bother us really.
Positive section of review
The hotel could not be better placed for all the Historic Dockyard attractions and for the various offerings of Gunwharf Quays (with discounts for residents thrown in!) The breakfast was also very impressive, well above the usual 'budget hotel' standard. And the staff were helpful and friendly.
Negative section of review
Awkward entrance, but someone else was driving! And pity reception is on the first floor, but this was presumably unavoidable.
Positive section of review
Absolutely amazing room for the family (5) on the top floor. Really clean and faultless. Loads of room and the kids just love it being away in Llandudno!
Negative section of review
Nothing we love everything about the room and the stay we cannot fault anything at all. Maybe setup some reward scheme for families as it's quite hard to fulfil the needs of a family of 5 but the New Alexandra is perfect for this!
Positive section of review
Delightfully atmospheric. Quaint complex level maze, but quiet and with character. Brilliant position in the middle of everything in padstow
Negative section of review
Some maintenance work outside our window, but they did not start early and it is obviously necessary
Positive section of review
Beautiful house in a lovely location. Hosts were welcoming and friendly. Room comfortable with good toiletries. Tasty breakfast.
Positive section of review
Dinner was very good, especially the curry!7 Staff very friendly and attentive. Enjoyed my stay.
Negative section of review
Bedroom was a bit on the small side.
Positive section of review
Very friendly owner, lovely room, offered me fresh milk in my room
Positive section of review
Clean rooms, nice and helpful staff. Good location.
Negative section of review
Indoors swimming pool full of long hair and unsupervised so teenagers wear running and jumping on top of my head. Outdoors swimming pool cold not heated at all. As well I had to pay £7 per night for an extra fridge which was not working. When I said in reception that it wasn’t working they just apologise but no refund was offered. When I asked for refund they apologised again and refused refunding me.
Positive section of review
It was dirty and it smell of wee on the sofa
Negative section of review
The smell was disgusting I could not sit in there without a air fresher
Positive section of review
Very comfortable
Negative section of review
Nothing