1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location and check-in was a breeze. Staff that I spoke to on WhatsApp were friendly, professional and quick to reply. The WiFi and netflix was much appreciated and the apartment was lovely and clean. The best was a good size. Overall a fantastic stay for a very reasonable price.
Negative section of review
The mattress was a little on the lumpy, soft side for me, but was fine for one night. Didn't stop me getting some sleep, but I did wake up a little achey.
Positive section of review
The hotel felt a little like a boarding house, rather tired. However, the room was spacious, the receptionist was helpful and friendly and the breakfast was great. The added bonus of an indoor pool and steam room was welcome.
Negative section of review
To use the steam room you need to give 20 mins warning to get it turned on. However when I then went back someone had turned it off. Maybe there should be a notice there to ask guests not to do so!
Positive section of review
Amazing location, a little bit unusual breakfast deal, you get the food in the evening and keep it in the fridge. But it was nice. I liked it, the muffin was very good and you can eat in bed.
Negative section of review
I have a weird complaint - I think there were too many cushions on the bed. Something like ten different cushions that I did't know what to do with, I usually sleep without any.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location, cost & just a nice hotel with comfortable beds & nice clean rooms. Booked early and got a cracking deal, not to mention the view out of our room over the Tyne.
Negative section of review
Nothing at all it was spot on Loved it Nowt else to say!
Positive section of review
Location, easy access, amazing lounge/dining area/ kitchen/ bathroom. Good sized bedrooms......
Negative section of review
Hairs in main double bed duvet, bed sheet, dog barking next door every time you came in and out if the apartment. (Was very crowded)
Positive section of review
The staff were lovely and easy to talk to especially the receptionist and kitchen staff for breakfast
Negative section of review
Farm smell from the surroundings
Positive section of review
Wonderful facilities and great location. The spa was particularly enjoyable
Negative section of review
Standard rooms are on a busy street during the day making noice disturbing. It was lovely through the night though. Managerial staff could have been more empathetic to improve the overall experience.
Positive section of review
Friendly owners Quiet and peaceful Good location
Positive section of review
The location was perfect, clean and comfortable
Negative section of review
There was no prior information that there was discount on parking in nearby NCP car parks
Positive section of review
Staff extremely friendly and helpful
Negative section of review
Pastries at breakfast were not flaky as you’d expect from a pastry. Some quiet background music needed in my opinion at breakfast or tv news on … too quiet.