1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The look of the outside and it’s link with Charles Dickens. The bed was comfortable. I was upgraded when I asked for a bath. The room was in a quiet spot like I had requested. And it was quite big.
Negative section of review
When I arrived there was a notice on the door saying it was closed that day and it looked it. There was no food available, neither in the evening nor the morning.
Positive section of review
Excellent for an early morning flight time. Spotlessly clean. Easy access. Comfortable bed. Friendly staff. Useful discounts for nearby restaurants.
Negative section of review
Rooms are small so one night stay only. Everything in the bathroom gets wet when showering.
Positive section of review
Absolutely brilliant. Fantastic people and beautiful place. Food to die for. Excellent Second time we've been. Already booked again.
Negative section of review
All good. Nothing to alter
Positive section of review
Breakfast was lovely with a variety of choices, good location with easy access to facilities and transport
Positive section of review
Location and price were the key as we were needing last minute stopover best Paddington Station
Negative section of review
The only challenge was lack of lift when our room was on third floor and we had a suitcase but the wonderful staircase made it almost forgiveable 😂
Positive section of review
Location was excellent and cleanliness
Negative section of review
No hair dryer or washing up liquid and bowl, etc
Positive section of review
Good location for stop over from M4
Negative section of review
The overall feeling was the property needed a make over , beds weren’t very comfortable and the breakfast was poor
Positive section of review
Handy to city heart
Negative section of review
Food was poor
Positive section of review
Nice location.
Negative section of review
Noisey room. A constant humming all night. Staff using courtyard outside room. Constant slamming doors.
Positive section of review
Location
Negative section of review
The jet tub bath didn’t work and the bath tub took for ever to drain