1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The facilities were great and the location was excellent. Glad you mentioned the radiator making a bang when cooling down! Want to mention the Strawberry Lounge a few doors up on Narrowgate...if you like cake, it shouldn't be missed,!
Negative section of review
The main light flickering in the double bedroom, suspect the bulb is about to die. Couldn't find a spare.
Llanbradach, United Kingdom
Positive section of review
The cleaner was a nice lady who helped me move my belongings to a new room on the second day. Apparently the food there is good but I had no appetite as I was travelling for 2 funerals.
Negative section of review
The manager is rude and aggressive. He has failed twice to respond to my email complaint. In particular I have complained about fauly smoke alarms, covered up Fire Exit lights and fire doors wedged open with fire extinguishers.. I am disabled and this worried me all through the night. My first room was so cold as the radiator was not working. They moved me the next day, but then claimed the radiator WAS working.
Positive section of review
Loved the spacious visitors lounge and kitchen facilities - that was a great space to unwind, enjoy a cuppa etc. Rooms were quite nice too and warm.
Negative section of review
Took us a while to work out how to get the hot water and the shower working because someone before us had turned off the switch. There was a sign outside the bathroom stating that this switch should always be on but maybe this sign should have been in the bathroom itself.
Positive section of review
Nice place to stay, friendly lady running it and it served Neck Oil which is a bonus!
Positive section of review
Good location very close to the city. Place is comfortable and has good facilities.
Negative section of review
N/a
Positive section of review
Alan is a perfect host! Even alters the Full English for vegetarians, thank you!
Positive section of review
We loved how clean the apartment was, and it felt luxurious staying there.
Negative section of review
Nothing!
Positive section of review
Great location for bike race
Negative section of review
Room was fine but not worth £189 for one night. Small for a family room
Heeley, United Kingdom
Positive section of review
Clean near the canter
Stratford-upon-Avon, United Kingdom
Positive section of review
Great location
Negative section of review
I thought it was very disappointing that the bar closed so early when there were people in there.