1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The responsiveness and friendliness of the hosts. The cosiness of the house, wifi and kitchen facilities when we returned after a tiring day. The number of facilities that were included in the property - extra little touches that made a difference eg complimentary hand and shower gel, condiments and teabags, cleaning resources. The extra toilet downstairs. Accessibility to Silverstone.
Negative section of review
Only that the fridge door could be hung on the opposite side (a minor thing!) Perhaps somewhere to hang items in the two smaller rooms, but the drawers were perfectly adequate for our weekend stay.
Positive section of review
Everything went well.our room was excellent with lovely views over the hills,it was kept spotlessly clean and comfortable,The meals were brilliant cooked to perfection and most enjoyable, Finally all the staff were really friendly and helpful and made the holiday special. We were very lucky with the weather so ten out of ten for us . Thank you.
Negative section of review
We will not find fault for the sake of it, we would recommend the hotel to anyone.
Positive section of review
Though I asked for a quiet room, the person next door had her TV on too loud. I did ask her to turn it down, which she did, but it was still too noisy. So I asked to switch rooms which was done with no fuss. Very good customer service from the staff!
Negative section of review
N/A
Positive section of review
The rooms were large and the bed was comfortable. And the exterior appearance of the hotel was nice.
Negative section of review
The rooms were a little dirty, and had bugs due to gaps in the very old windows. It was very noisy as they had a function on which ran late in to the evening and the hallway doors were constantly banging.
Positive section of review
Nice handling of our room change request as the room on first floor was very noisy :-)
Negative section of review
Breakfast concept was not good - fixed dishes and very low flexibility in menu Noise from the pub below, and from street -> originating from the night club in basement
Positive section of review
The staff where lovely pool area was nice and location .
Negative section of review
Our room was in the extension part of the hotel which was very run down . Shower was terrible , heating made loud noises enough to wake us up and dog barking in the corridor .
Great Ouseburn, United Kingdom
Positive section of review
Clean. Comfortable bed. Lovely staff. Good parking.
Negative section of review
We were given the disabled room so no carpet and sink too low! Quite pricey for pub accommodation.
Positive section of review
Beautiful surroundings the garden was lovely
Negative section of review
Being at the front of the hotel was very Noisy and loud from the bars across the road
Positive section of review
Apart from being over charged its nice
Negative section of review
Been over charged a couple of times now staying at hotel, even if just £20 - £30 pounds it all adds up :(
Positive section of review
Not much sorry
Negative section of review
The room smelt appalling and was overly hot despite the radiator being off. Too stuffy not aired. Blind was broken. Reception staff very unfriendly. Kitchen staff better