1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Himley, United Kingdom
Positive section of review
Lots of confusion about breakfast timing, what was included and cost. Eventually resolved by manager to our satisfaction but hard work!
Negative section of review
Communication poor and officious restaurant manager
Positive section of review
The staff was brilliant made everything easy for me and my girlfriend made it a birthday to remember thankyou so much
Positive section of review
We travelled light and Torrent Cottage had everything necessary for our stay already supplied.
Positive section of review
Everything our room was a little old fashioned but was beautifully clean
Negative section of review
We where on the second floor and getting out of the lift the smell of urine hit us terribly it was really awful the whole floor smelled which was really off putting.
Positive section of review
Excellent breakfast, alot of choice and very fresh.
Negative section of review
I couldn't fault our stay.
Positive section of review
Spaciousness and Fantastic location
Positive section of review
Perfect position, hot tub lovely
Positive section of review
Property is in a great location
Negative section of review
The room looked out at a wall, furniture and curtains was very tired looking and in need of replacement. The room had only recently been painted and there was a very strong new paint smell. Carpet was very worn with burn marks from where people had put the iron on the floor face down. The staff were all grumpy and unfriendly. Bar was supposed to be open from 1pm, was still closed at 3.15pm.
Positive section of review
Location Location Location
Positive section of review
Very nice and comfortable
Negative section of review
They have amazing back yard. Will be nice at summer enjoy outside sitting