1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our room over looked the central courtyard, not a problem although reception implied we would be overlooking the car park so that was unexpected. However the courtyard has a nesting pair of oyster catchers which awoke us at 3.45am with their chirping, so we did not sleep well at all. I feel the hotel should have known this and avoided sending guests to that area of the hotel while they have nesting birds in that area.
Negative section of review
Breakfast was a shambles and nothing like what we had experienced in previous visits. They have removed the cooking station so I asked the Chef for a fried egg, but was abruptly and rudely told that I had to order it at the Table even though no one had explained this or asked us if we needed an egg or an omelette etc. I managed to get a waitress' attention and ordered a Fried Egg but had to guestimate when this would be arriving in order to make toast and get everything else from the buffet. By the time I got everything I wanted my breakfast was stone cold, even the sausages and bacon straight from the buffet were stone cold, as was the egg which had cooled at the table while I was getting everything else. Not impressed at all and definitely not as good as previous visits.
Positive section of review
It is amazing, clean, comfort, and the location, the only issue i was paid for the big one which shown it is 64m2 but it was much smaller than that though my friend got what he paid for. All ove all it is very good and highly advice to book it
Positive section of review
Room size, cleanliness, staff, location, price in short everything was perfect. Can't expect anything more.
Negative section of review
There wasn't anything that i didn't like
Positive section of review
Upgraded our room. Plenty of space. Prompt service from all staff. Outstanding meals in restaurant.
Positive section of review
The friendliness and service were exceptional and the facilities outstanding
Negative section of review
Nothing
Great Yarmouth, United Kingdom
Positive section of review
Linda and Larry are top drawer hosts nothing any trouble would recommend
Negative section of review
Nothing
Positive section of review
Location brilliant. Domestic staff very friendly.
Negative section of review
Sofa bed has seen better days but only a minor detail with the facilities offered.
Positive section of review
Grand building kind and helpful staff
Negative section of review
Pool was closed, air con was broken, a pipe burst through the late evening, a lot of other guests got moved, we never, got back to our room and no electricity, changed rooms brown gushing water, we packed our bags and drove home at midnight.
Positive section of review
Lovely and clean and friendly staff.
Positive section of review
Nothing
Negative section of review
- terrible quality bed, very uncomfortable. I almost slept on the sofa - no hot water in shower - poor communication - was waiting outside for almost an hour to check in - wifi quality poor - entrance area and hallway like a building site - poor quality decoration of the room - blinds on room do not prevent any light from coming in - shabby fixings - washing machine and fridge provided but neither switched on - creaky floors and very loud with outside noise - I could live with if was cheap, but was terrible value for money + expensive deposit