1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely spacious cottage, amazing loch view, many appliances and cutlery available, quiet place, large bedrooms, comfortable beds and great shower.
Negative section of review
N/a
Positive section of review
Loved how helpful the staff were and the location of the property. It was also super nice have a room of my own I could fully relax in
Negative section of review
Other travellers. The couple next door to my room were quite inconsiderate and spent till after midnight chatting which I could hear quite clearly. There was also some people that arrived/departed in the early hours of the morning and they were quite loud about it
Positive section of review
Hans was great and allowed me to change my dates at very short notice. It was a very pleasant experience, staying at Ugibrae.
Positive section of review
Great value for money, clean and convenient, great staff
Positive section of review
Location was great and it was so fresh and stylish.
Negative section of review
Almost nothing! But a full length mirror would be useful and a shaving / makeup mirror in the bathroom. Also shelves or equivalent in the bathroom for wash bags as well used the bathroom windowsill as there was nowhere to put our things, but then everything got wet when we used the shower! There aren’t many plugs so charging phone/watch near the bed wasn’t possible. A little table by the socket would be a compromise?
Positive section of review
Very modern very comfortable great location
Positive section of review
Newly refurbished BUT LOW STANDARD
Negative section of review
Everything. The owner did not show up to explain to us how we turn on heater and hot water. The house had a wifi-dependent device which controls hot water and the heater. The first day we managed ourselves to make it work. The second day, we tried everything and we slept in cold weather and without a shower. The house is renovated but it feels crippy. We felt uncomfortable compared to where we spent the previous 2 nights in Ballyclare in a cheaper apartment inside a farm. It was amazing. This property should fix all these issues before they can put back foe rental.
Positive section of review
Great location, clean and modern.
Negative section of review
No warm food before 8am , no desk for working as well as no alcohol in the free minibar. Staff average.
Positive section of review
The location
Negative section of review
The building is very tired and in need of refurbishment. I understand from a member of staff that it is scheduled for this year.