1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked everything, the owners Mel and Trish were exceptional, they made us feel very welcome and even met us at the train station. We came down to Weymouth for my husbands birthday and they put a bottle of wine in our room which was a lovely touch, so thank you for your hospitality we loved it.
Negative section of review
Nothing
Positive section of review
Our adjoining 2 family rooms were excellent, and contained everything we could have wanted. Breakfast was delicious. The location was very peaceful, lovely garden, and convenient for Exeter and surrounding area. Helen is a thoughtful host.
Negative section of review
Nothing
Barnard Castle, United Kingdom
Positive section of review
Just superbly managed Nothing was a problem for Mat who basically ran the whole show The breakfasts were enormous and cooked to perfection Would recommend to anyone Mat you have set the standard it’s now up to you to keep it up
Negative section of review
The stairs
Stratford-upon-Avon, United Kingdom
Positive section of review
The room was very nice. All meals were good. There was only one staff member on at breakfast. Eloise did a wonderful job under pressure. She deserves a pay rise for her professionalism and level of service.
Negative section of review
Check-in time is late at 3 pm.
Positive section of review
We stayed in a premium room with the most amazing bay window view looking over North Bay. The hosts were welcoming, friendly and helpful. We thoroughly enjoyed our stay.
Positive section of review
Lovely hotel,very clean. Very nice breakfast plenty of choice We had our dog with us,great that the hotel accepts dogs 😊
Negative section of review
Mattress was a little too firm but still slept ok
Positive section of review
The apartment had a good size and the location was super close to the underground. There was also a mini tesco in the near.
Negative section of review
Some things were dirty or broken, the sinks of the bathrooms for example were dirty and should have been cleaned properly before our arrival. The water didn't flow down the drains either, it was partially blocked I presume.
Positive section of review
Beautiful location the hotel itself had everything you needed for a relaxing stay
Positive section of review
There was car park at the property
Negative section of review
Lack of acoustic insulation was an issue for me - I was not able to sleep as i could hear another person talking and laughing loud in another room. It seems he was talking loud in a language I could not understand, possibly on the phone to someone else 3am to 8am. It was so loud, that even with earplugs I could still not sleep.
Positive section of review
Your breakfast was fantastic.
Negative section of review
Our bedroom had dry patch on the ceiling that staff say, they were not aware of. The blinds in the living space beyond our bedroom did not close when drawn at night. I too photos and showed to your staff.