1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was exceptional. The staff were amazing and very helpful. The service was impeccable. The dinner was of a very high standard and breakfast was great. Our room was spotless and very comfortable. Beautiful products in the bathroom. The little decanter of gin and biscuits were a treat as well as a good range of refreshments. The buildings and gardens are delightful. We will definitely be back next time we visit the UK. Can’t thank you all enough for a wonderful stay.
Bridge of Balgie, United Kingdom
Positive section of review
Stunning tranquil location with amazing views and sounds of the river. Very comfortable accommodation with excellent off road parking. Had everything we needed with fabulous walks and wildlife (we saw red squirrels!) from the doorstep.
Negative section of review
Nothing.
Positive section of review
Just outside Durham but very near to Park & Ride, handy for a visit to Beamish. Michael very friendly and helpful.. Breakfast provided which was good. Bed was comfortable.Kitchen facilities were handy. Parking on the property.
Positive section of review
Absolutely lovely place! Lovely room, comfy bed, good shower and good facilities in the room. Somewhere secure to put our bikes. Really friendly staff, tasty breakfast and dinner. Beautiful location in the Upper Coquet valley.
Negative section of review
Nothing! All great.
Brighton & Hove, United Kingdom
Positive section of review
the guitar, the bee sippy cup, coffee machine, stylish bathroom, TV, stylish plastic chairs
Negative section of review
overly complicated light switches (only 1 person's view),
Positive section of review
Well presented and decorated property. Location good and well equipped.
Negative section of review
Too many stairs for older people. Disappointing outside area, not clean. Socket not working in top bedroom. Clean enough but paper under bed and roll top bath. Keysafe was hidden by basement shutters open and could not lock it when leaving.
Positive section of review
Awesome location Comfortable beds Good parking Dog friendly
Negative section of review
Limited crockery such as glassware Only one toilet
Positive section of review
It was in a pretty location within 2 miles of Bakewell.
Negative section of review
Despite the building having key pad entry for the front door and each room the security in our room, room 3, was a serious issue for us. It was situated on the ground floor. When we arrived at the property the bottom sash of the window was half open. On inspection we found that this sash could not be secured as the receiver to the fastener was missing and the fastener was hanging off. As the external window sill is only just above waist level anybody at anytime could have opened the window and gained access to our room, bypassing the entry systems. We had to walk 150m to the cafe and report this and then return to the room to await a member of senior staff to attend. A member of staff from the cafe come to our room to look at the problem. At this point we made it clear that we were not prepared to leave our personal affects or to stay in this room with the window in this condition. Approximately 30 minutes later a man arrived with various tools and screwed the window closed so that it could not be opened. He did not apologise and as the other window in the room was fixed solid with paint, there was no fire escape or ventilation to the room. We believe that the management knew of this situation and were still prepared to let out the room which we find totally unacceptable . The wardrobe and the chest of drawers smelt unpleasant to the extent that we did not unpack our cases over the two nights we stayed. This is also the first property that we have ever stayed in where no shower gel was provided. The property operates on a no contact check in and no contact check out system. Your only means of contact is via the cafe and once this is closed at 17.30 there is nobody to speak to other than a telephone number which it states should only be used in an emergency. The cost of this room with breakfast is very expensive considering the facilities and standards of accommodation and parking available as there is no level of customer service what-so-ever.
Positive section of review
Location and parking was excellent
Negative section of review
Quite busy in the restaraunt,not always but the company offer discounts to customers on certain days via food vouchers hence it can be quite busy,there are however other local food outlets nearby
Positive section of review
Great location for exploring
Negative section of review
It looked a bit tired
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