1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Not a lot really, from start to finish. This was my third year of visiting, but sadly, I was very disappointed in the lack of friendliness, the cleanliness and atmosphere. Location is good for travelling around. Several choices on the menus, but poor quality in some of the food prep. Room quality was average, lack of cleaning or no cleaning, bin was not emptied during my stay.
Negative section of review
Lack of staff and management. Length of time waiting for food orders to be taken. Length of time waiting for food,50 min wait one evening. No response from staff regarding a faulty extractor fan in bathroom, meaning the lack of use of the light and the daily cleaner saying “she hadn’t noticed”,could be because the whole room was not cleaned. Fed up of hearing “sorry for the delay, we are short staffed”. Out of the three evenings I booked a table, there was at least one table each evening,who returned or complained about the food.
Positive section of review
Lovely position. Beautifully decorated, a few small things that need to be integrated into the room to make it exceptional
Negative section of review
Nothing
Positive section of review
Friendly welcome,Spotless room in lovely 3 storey house..excellent breakfast both in choices and.presentation
Negative section of review
We didn't stay longer
Positive section of review
Friendly staff, great welcome, perfect location, clean
Negative section of review
Nothing
Positive section of review
Cheap. Near UCL East, where I needed it. Clean.
Negative section of review
No hot water. App failed for check in and it's not a trivial app.
Wells next the Sea, United Kingdom
Positive section of review
Good location, quiet, clean and well equipped.
Negative section of review
I have no complaints.
Positive section of review
Location ... Parking .....clean .....
Negative section of review
Nothing
Positive section of review
Breakfast was excellent
Negative section of review
Exterior paintwork of building needs re painting white and interior decor in serious need of attention. My husband and I stripped the beds before departure and mattress protector ,mattress and pillows definitely need replacing. Had I had seen them before getting into the beds on Monday I don’t think I would have got into them!!!!
Positive section of review
So central to town.
Negative section of review
No mention on the Spiral staircase. And the last key box was not working so had to ring office to be told it was broke.
Positive section of review
extremely clean
Negative section of review
nothing