1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The place was modern, clean and new. Set in the wonderful Cornish countryside, it was both picturesque and utterly functional. The Valley accommodated us at the last minute when another property had let us down. The staff were amazing and they should be very proud of their business.
Negative section of review
Only the bed.... just needs a new mattress. Apart from that, zero complaints.
Positive section of review
Very convenient location. Comfortable room that was simply yet well laid out. Room was newly refurbished; adequately done. Allowed us to keep our bags there after check out till our train arrival time much later. Didn’t hear the train though located right next to it.
Negative section of review
Just the noise from guests sitting outside the pub till midnight. Wished our room was slightly further located instead of immediately above. Toilet bowl was not cleaned sufficiently from use by previous guest. Quite a bit of dust on kettle and bedside tables. Maybe not enough staff to do as thorough a job.
Positive section of review
Great location near the station and city centre. Very well decorated and our room was really spacious and comfortable. Bar area very comfortable and good atmosphere. Breakfast was delicious with lots of choice.
Negative section of review
Our shower wasn’t brilliant but worked well enough. WiFi hit and miss at times.
Positive section of review
Absolutely spotless hotel, beds were made lovely and and you could smell how fresh it was. Friendly owners who clearly take care and have pride in their reputation. We will be staying again soon.
Positive section of review
Ian the host was extremely welcoming and nothing was too much trouble. The bedroom had everything we needed and was clean and comfortable. The breakfast was delicious too.
Negative section of review
Nope
Positive section of review
Breakfast is ok, Room is good and clean, Location is good, Staff is amazing and very helpful, Thank you everyone.
Negative section of review
Extractor Fan in bathroom was not working and not clean, Shower head was full of limescale, Hair Dryer is fixed under smoke detector.
Positive section of review
The cottage was spotless, really lovely decor, lots of storage, parking and centrally located.
Positive section of review
The property was spolessly clean and had everything I needed. Very nice.
Positive section of review
Lovely room, hotel in a great location. Dinner in the grill was great.
Negative section of review
Bin lorries arrived at 4:00am and woke up myself and two other colleagues who were staying in neighbouring rooms.
Positive section of review
Everything was excellent: the pool table sauna hot tub and facilities all there for cooking sky tv comfortable big bed location was fab and private weekend away
Negative section of review
Problem with the shower not being hot one morning