1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very high standards of presentation, cleanliness and comfort. Excellent smiling service from all staff. Lots of effort has been made to create a green and welcoming space at the entrance with a pleasant seating area. Nice balance of seating and tables in bar/ restaurant/ informal working space on ground floor.
Negative section of review
Walk from the Tube station/ City Airport is a little bit dark and remote at night.
Positive section of review
We had stayed there before and really liked the apartments which are well furnished and yet still have an industrial feel. We got an upgrade to a one bedroom apartment and loved it. Staff are lovely and breakfast was an added bonus - we also managed to get a parking space. Good for central Dundee
Negative section of review
Maybe a later breakfast if you want a long lie!
Positive section of review
Great staff who are extremely welcoming and helpful. Nice hostel, very clean, offers breakfast, nice lounge area, and quiet, despite the motorway next to it.
Positive section of review
Good breakfast, check-in both quick & friendly - really pleasant reception staff, who clearly knew Glasgow.
Negative section of review
We came down to breakfast at 9. The food was fine & decent choice, but almost every table had been used, with dirty dishes waiting to be cleared. There was one poor waiter doing his best, but he explained that there were no trolleys (all awaiting repair, apparently) so he had to traipse dishes by hand for the whole restaurant. We ended up pushing dirty dishes to the end of our table, where they sat throughout the meal.
Positive section of review
The location. This was our second visit. It is convenient for us as close to family.
Negative section of review
Total lack of attention to details ranging from non working bedside lamp, plus other bulbs and non working extractor in bathroom, to rusty dirty furniture in garden by beautiful pool to getting breakfast all wrong. Plus were welcomed by lady who.must have swallowed a lemon, much more cheerful person on duty when we left.. Unfortunately this very much reflected our previous visit.
Ottery Saint Mary, United Kingdom
Positive section of review
Breakfast was good location poor, facilities poor, restaurant closed on arrival.
Negative section of review
Room clean
Positive section of review
Tasteful comfortable decor . Immaculately clean . Welcoming helpful hosts.
Positive section of review
Loved the room, very comfortable.
Negative section of review
Nothing
Positive section of review
Location was excellent
Negative section of review
The hotel needs updating - rather old-fashioned.
Positive section of review
Stuff very nice
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