1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Outstanding host from when we first arrived we were greeted and welcomed and even had a cup of tea made for us which was just lovely. The views are what you want to see from your window with rolling hills in the distance and the beautiful blue sea to the right couldn't ask for much more I have got to say this is a gem of a find so quiet from the hassles of life and I would rather not let others know about it so there was always a room available for us to book at anytime. 10 out of 10 in our eyes thank you again.
Negative section of review
Having to leave 😉
Positive section of review
Hotel was easy to find, owner was nice and quickly explained everything upon arrival. Everything was as on photos, room was really clean and bed was comfortable. Extra pillows were provided as asked. Hotel has good metro connection to the city centre. It only takes about 10 minutes by foot to the metro station and then another 30 minutes by metro to the city centre (depending where you want to go).
Negative section of review
Tv in the room was bit small so we didn't really use it, but that's not a big deal considering we were so tired in the evenings from all the walking around the city. Besides that, if you are a woman, neighbourhood can be little bit uncomfortable because there are mostly men outside in the evening hours. During the night or the early hours you can hear some noise from the street (cars, people arguing, etc.) so if you are a light sleeper this can be a problem. Again, for us this was no big deal beacuse we were so tired and didn't wake much during the night.
Positive section of review
Richard was a charming host who accommodated an early check in so that could attend a wedding nearby. The breakfast was freshly cooked full Welsh with quality products.
Positive section of review
Excellent location, the staff are really friendly and helpful and the hotel is very clean. The crisp white tablecloths in rhe dining room are stunning.
Negative section of review
Nothing
Positive section of review
Nice big room with big window, views over Bath. Very friendly staff.
Negative section of review
Didn’t sleep well for some reason. The room was big enough to fit a bigger bed. Breakfast was quite poor especially considering Bath’s standard.
Positive section of review
Beautiful hotel, lovely location, amazing staff.
Negative section of review
Until the bar closed at 12.30m on the upper floor, the noise levels were very bad. Footsteps, tables and chairs being dragged across the floor and banging was constant. I did advise reception and agreed i couldnt understand why i could hear this as my room was not ditectly below. I believe the noise was travelling through the heater vent. Reception did apologise but i felt this didnt address that i had a very poor sleep and had to buy ear plugs. We are early to bed and early risers. Such a shame as without this it would have been a great stay.
Positive section of review
Just the location
Negative section of review
No address. Instructions given after having to call. Smell terrible. Luxury is not the word. Hole in cupboard, shower hose and kitchen tap needs repair. Very nosy from traffic as we have to open windows for ventilation.
Positive section of review
easy access
Negative section of review
traffic
Positive section of review
Nothing
Negative section of review
The 'breakfast' was appalling as was the state of the hotel and room. Run down and terrible location to find on Satnav. The website states 'unlimited breakfast' so I paid for this. However when we arrived and after paying we were told it was a 'grab and go' breakfast which consisted of a cereal bar and a few other cheap items. Absolutely disgusting. The room was shabby and in some places dirty. Disgusted