1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was simply wonderful, I genuinely don't have a bad word to say about our stay at this hotel! Brilliant, the breakfast, the staff, the rooms, the cleanliness, the attention to detail were all second to none! Thank you so much for a wonderful stay, I couldn't have been more pleased or felt more safe at this hotel.
Negative section of review
Everything was excellent! No bad words to say.
Shepton Mallet, United Kingdom
Positive section of review
It was exactly as explained. Receptionist super friendly. Room was clean and comfortable. Great value for money Continental breakfast had a good selection. Perfect for an over night stay. Pool table and bar open until 10pm. Large free car park
Negative section of review
Nothing
Positive section of review
Location was ideal for our purpose of a family wedding weekend. Especially as I was travelling with friends who rented Air B&B opposite
Negative section of review
Thought it was high price, particularly the breakfast at nearly £17 and a glass of wine on the wine list was very high. Weatherspoons just around the corner!! When the sun is up, you're up as blinds do not block the light and room extremely hot later on in the day. Disappointed for friends who were put in the Annexe with no en-suite and damp and mould on the walls of their room. Totally Unacceptable and spoilt the ambience. They were moved having complained but had to pay a £20 daily supplement for an available upgraded room.
Positive section of review
Great staff and welcome. Really liked the facilities. The location is perfect for the Apollo
Negative section of review
No Power/USB by the bed. Cheap pillows.
Positive section of review
I asked for fresh fruit and had a beautiful glass of yoghurt and fruit each day
Negative section of review
Nothing
Positive section of review
Its a great place...with helpful friendly staff...
Negative section of review
Air extraction in the kitchen/restaurant area was inadequate… after eating in there… we smelt of cooking...not great.
Positive section of review
Nice location in south London
Positive section of review
Very comfortable beds
Negative section of review
cooking utensils/ pans in poor condition
Positive section of review
Situation
Positive section of review
Location,
Negative section of review
Room 513 had very small bathroom.