1
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2
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3
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Positive section of review
The young girls we dealt with were very polite and helpful. Breakfast starting at 8.30am is quite late for us and they were very accommodating, with the chef kindly coming in for 8am so we could get on our way. Breakfast was delicious! There was a lovely new bathroom Bed was very comfortable, which is important
Negative section of review
Unfortunately there was no food after 4pm so we had to go into town to find some dinner (we did have some great Italian!). Our shower handle was broken and wouldn't stay screwed in. We had to manually put it in to turn on the shower and again to turn it off, leaving it on the shelf at other times. It did drip and leak out a little. The location meant we had pub guests right outside our room so had to put the blind down, making the room dark and poky. Luckily it closed at 9pm on the night we were there. Sharing an outside door with other guests meant there was a lot of banging around for a while when they came back after 10.30pm. Above us also creaked very loudly as they walked across the floor. Lucky we always travel with earplugs to dull excess noise.
Positive section of review
The room and hotel were clean and nicely furnished. There was a well stocked mini bar and plenty of tea or coffee in the room. Receptionist on our check in was lovely and very helpful. Great location for Highclere Castle and surrounding area.
Negative section of review
The temperature of water in the shower was either stone cold or absaloutly boiling. Even when bringing this to the attention of staff, nothing was done about it. Very dangerous for anyone elderly or infirm or for children. It meant that we didn't have a decent shower throughout our visit. No matter the time we arrived during the breakfast service, basics such as butter, hot water for tea, cereal bowls were not there and had to be asked for which meant waiting until the only person serving breakfast returned to the dining room. A general lack of attentiveness from dining room staff.
Positive section of review
Staff were really friendly and helpful. The room was excellent. Clean and warm. Plenty space. Ideal location to go on to the next part of our journey.
Negative section of review
Still quite early in the season, so facilities were still early closing. Even though hotel was very busy.
Positive section of review
Breakfast was yummy and plenty of choice and it was so close to centre. Love the little touches like the sleep spray next to bed.
Negative section of review
Not much really.
Positive section of review
The location was great, the park close to the house was amazing for the kids. It was spacious, and the aesthetic was good.
Negative section of review
The apparent could use more thorough cleaning, And better kitchenware.
Positive section of review
Lovely location in Northumberland, central to great coastline and walks
Negative section of review
Place was a little smaller than expected, no room to move when bed was down , also could have done with stuff to wash dishes and pans and also 1 knife between 2 wasn't great
Positive section of review
Very clean, Everyone was friendly and helpful
Positive section of review
Cleanliness and proximity to airports
Negative section of review
Beds not too comfortable
Positive section of review
The food was excellent
Negative section of review
Emergency light kept us awake in the room
Positive section of review
Newly refurbished
Negative section of review
Some signs a little bit confusing