1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Owner is friendly, honestly and very quick response when I ask something through booking. com. Walking distance from Manor Park station and East Ham station. I will be back soon Thank you very much.
Negative section of review
I couldn't connect to WiFi, I don't know why. Owner kindly sent "access code" but I couldn't connect to use this. It this "user ID" or "pass word" ? I should ask the owner.
Positive section of review
Great, well kept apartment in a nice neighbourhood, very responsive and well organised host.
Positive section of review
Excellent location, large bathroom with good amenities, staff very friendly and helpful.
Negative section of review
We lost water on the second day of our stay but the team addressed it quickly and it was resolved by the end of the day.
Positive section of review
The breakfast was excellent, local eggs amazing other items locally sourced
Negative section of review
Nothing
Positive section of review
Room was very clean , nice large shower , room had everything we needed .
Negative section of review
The only thing i can say is that the matress wasn't the best but after a good few drinks it didn't bother us 😀
Positive section of review
Good sized room with desk. Large shower room. Staff were friendly.
Negative section of review
Breakfast arrangements a little complicated (you had to make selections the night before). This wasn't made clear at check in.
Positive section of review
Location by town centre and train station
Negative section of review
Noise from roadworks outside
Positive section of review
Clean and with charging facilities.
Negative section of review
N/A
Positive section of review
Like how Ray was very welcoming
Negative section of review
I liked everything
Positive section of review
Nothing
Negative section of review
This accommodation offer seems to be a scam. The flat looks like some little piggy simply lives there longterm. Dirty dishes, fluff on the floor, manky bedclothes and rugs all with hair on them, broken beds with old knickers under them, rubbish on the table, noxious air, awful smell, horrible place. Property manager supported us well via text on getting inside the flat (we needed help with clever electronic lock). Once we got in and asked about the state of the place and sent photos, they said they will "send someone to clean". The place can't be simply cleaned to be safe to stay in, so we asked for a refund. At which point the property stopped communicating. We booked another place at much steeper price last minute, just to stay the night somewhere clean and safe. No one can be expected to even keep their belongings in 7 Fortess Yard, let alone sleep there. We have reached booking.com support line who pointed us back to property contacts. We are still expecting to be compensated. Keep safe, keep out of this place.