1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
the location of hotel was great .. express train from airport to paddington station and back to airport.. this is the reason I book this hotel and stay in this area .. did not try the breakfast or resturant... the staff was friendly enough, did not make much contact except for checking in and checking out... the room was ok and clean. be careful of the shower floor due to very slippery when showering .. no non slip or pad in the shower floor... front desk said could have brought up rubber mat.. why was it not there anyways.....
Negative section of review
the floor makes noise when walking around.. old floors.... the shower is slippery , ask for rubber mat when you check in or take a chance .. not good for older people
Positive section of review
For a house converted into a b&b type of place, I was expecting worse... but I was pleasantly surprised. I stayed because I had an early flight the next day and trains weren't really running because it was a Sunday so having a bus stop right outside that has a bus take you directly to the airport was great. The bed was extremely comfortable despite a slight dent in the mattress. The room was pretty nice and basic which was fine by me.
Negative section of review
Can't say much really, It's in Crawley which my few hours being there before my flight... wasn't welcoming, Because its a house from the 50s or 60s (I don't know) it isn't soundproof really, thankfully everyone was quiet nit entering midday I could hear the person in the room below. The wifi was not on when I got there but after coming back it was. The shoes rule is interesting even as my room was upstairs but didn't really bother me.
Positive section of review
Lovely, olde world building in a glorious location.
Negative section of review
A lift?
Positive section of review
Clean, friendly, homey, good food
Negative section of review
Room a little small but normal for the age and style of the building
Positive section of review
Really close to the Airport
Negative section of review
Nothing it was a great stay
Positive section of review
Convenient for the station
Negative section of review
Access not easy and groups of young men drinking alcohol congregated between the hotel entrance and shopping mall.
Positive section of review
We did not have breakfast
Negative section of review
Nothing
Positive section of review
Helpful staff
Negative section of review
Lumpy pillows. Breakfast very mediocre. The bowl of pineapple had several pieces that were rotten. Looked like the leftovers from several days had just been topped up. Definitely not a good look for a 4 star hotel
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Location