1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My room was upgraded at no extra cost which was a lovely surprise. Staff were so friendly and helpful, as a solo traveller this was very much appreciated. Breakfast was excellent, dinner in the pantry overlooking the garden was lovely. The spa was small but the heated out door pool was a highlight, especially when I had it all to myself. I would definitely return. 😀
Negative section of review
The basics are quite pricey whilst you’re there so if you’re watching the pennies this will be a challenge if wanting to make the most of the hotel.
Positive section of review
Ease of finding location and parking. Generous rooms, clean and well insulated from noise. All staff I encountered were polite and friendly. Plentiful choice at breakfast
Negative section of review
Nothing
Positive section of review
Great location and very helpful staff. Comfortable beds and breakfast had everything you could want. The roof terrace was an added bonus.
Positive section of review
Very comfortable and well furnished. Wish I could have enjoyed it for longer instead of arriving late and leaving early!
Positive section of review
Location, the view, glass door, good hairdryer next to a plug and mirror (which is not often the case)
Negative section of review
Access:It was on the third floor which is not mentioned in the advert. Neighbour has a bike strapped to the balustrade between second and third floors which made getting luggage up the stairs a bit difficult. Bedroom: The bed could do with a new mattress. Only a duvet and throw - no extra blanket provided. No cupboards for clothes. Bathroom: The shower surround has signs of water damage suggesting a major water leak has occurred. Flush handle on the toilet cistern is loose. Shower outlet full of hair. The shower cradle does not support the hand shower- it has to be secured in place with an elastic hair band. Washing machine in the bathroom cupboard is obscured by drying rack and ironing board. It has no plug socket so presumably one has to use an extension cord to connect it to another socket in the apartment. The cupboard is also full of clutter. Only two bath towels provided - no hand towel. Toilet roll holder has broken off the wall. Kitchen: no dish towels provided for drying dishes. Suggestion-It would be great to have a few coffee pods for the coffee machine and a small milk in the fridge so when you arrive after a day’s travel you could make yourself a cup of coffee. General: no instruction/information booklet on how to connect to WiFi or how to use any appliances in the apartment. No information about the area either. Fortunately for us our daughter lives nearby so it became just a place to sleep. It has great potential but as it stands, not somewhere to which I plan to return.
Positive section of review
Friendly staff. Nice meals comfortable beds. I stayed here a few years ago and enjoyed my stay.
Negative section of review
The bath towel smelled of cooking, and may have been washed with items from the kitchen. Cleaning was basic and areas around the shower needed a good clean. I believe standards had dropped since my last visit a few years ago.
Positive section of review
The apartment was spacious and well equipped with everything you need for a comfortable stay.
Negative section of review
Nothing, I had a great stay
Positive section of review
Nice and clean apartment, for us was ok with kitchen acvipment, near bus stops, shops.
Negative section of review
it was a litle bit cold, and we was kindly ask before leaving take off cavers and bedsheets, our flight was in early mornig, so this took us extra time. I dont think, that costimers have to clean apartment before leaving.
Stow on the Wold, United Kingdom
Positive section of review
Great location, food was amazing, staff were very friendly
Positive section of review
Pleasant owners, quiet location and comfortable beds
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