1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very comfortable room and bed, and reception front desk Jenna was extremely helpful and very quick check-in, also nightshift bar staff deserve a recommendation.
Negative section of review
Cooked breakfast only available after 0600. Shower was a bit temperamental as only a slight turn made water very hot.
Positive section of review
Room very comfortable and clean, staff very helpful, friendly and professional. Location easy to find and parking on street ok, hotel has parking permits.
Negative section of review
Once checked in, the building is somewhat akin to a rabbit warren. Doors leading off corridors everywhere, took me a long time to find my room.
Positive section of review
Great location for our needs, but there is a bit of a hike to the tube. Extraordinarily friendly and helpful staff.
Negative section of review
Pillows were uncomfortably large and thick. There needs to be a thinner option. Otherwise I suggest you bring your own!
Positive section of review
Management helpful and sympathetic to issue I was having.
Negative section of review
No room service after 10pm. Restaurant not open until 12noon and closed after 11pm
Positive section of review
Beautiful surroundings,well organised and relaxing
Negative section of review
Nothing
Positive section of review
Excellent location. Very comfortable modern hotel.
Positive section of review
Excellent breakfast. Central location .
Newcastle upon Tyne, United Kingdom
Positive section of review
Specious apartments. Lovely breakfast
Negative section of review
Advertised as being at the address on booking.com - aka opposite the station. It’s actually an uphill walk away from the station. Room was boiling on a hot day. No air. Small windows. Kids felt sick with heat and the manager told me I was being rude to ask to move. Told me no 2 bed rooms had air con, then suddenly he remembered one did. Had to make rooms at 9pm with two sleepy kids. Catastrophe
Positive section of review
The location was good
Negative section of review
The whole b and b is dirty and there is a terrible smell
Positive section of review
Great