1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is well placed, just a short walk from town. There is a very welcoming bar area, with very friendly staff. The hotel were very helpful addressing my dietary needs (I am a vegan). Although there was nothing on the menu, the kitchen was happy to modify dishes for me.
Brighton & Hove, United Kingdom
Positive section of review
Lovely big room which was comfortable and clean. Well located close to the sea front and easy walking into the shops or along the sea front
Negative section of review
No parking outside but wasn’t too far to find parking on neighbouring streets
Positive section of review
Breakfast was good but lots of items required surcharge which seemed not that good value for money. Service at breakfast was excellent.
Negative section of review
Initially room provided was not correct (twin not double), had to move all luggage to a different floor on my own. In room: Tv broken, shower broken and leaking - despite highlighting this did not get fixed promptly. Also decor is tired and could do with improving generally in property. Front desk staff not apologetic/not that helpful in light of problems, and a little aloof. Sparkling water dispenser broken on hallway to rooms.
Positive section of review
Best location. There is a tram station just in front of the hotel.
Negative section of review
Nil
Positive section of review
Everything was good and a nice hot breakfast in the morning
Negative section of review
Outside looked a bit shabby and off putting but much better inside
Positive section of review
Breakfast was good. Staff very friendly and helpful.
Positive section of review
Food was lovely. Staff really lovely
Negative section of review
Nothing
Positive section of review
Design and comfort
Negative section of review
Wi-Fi was playing up and didn’t work.
Positive section of review
View and location
Negative section of review
Bed/pillows were AWFUL
Positive section of review
Good location
Negative section of review
The bed mattress was uncomfortable There was lock on door that was not working. Anybody can easily come in room. I did not feel safe during the entire stay They advertisement is different to the actual location