1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were extremely helpful and friendly - nothing was too much trouble Parking was available at rear of hotel The location is ideal - hotel is in a quiet neighbourhood, while also being quite close to the train station city centre, cinema, playhouse etc Our bedroom was warm and comfortable, ensuring a good night's sleep Breakfast was served at our table and included good vegetarian choices and a good choice of drinks The bar was stocked with a good range of drinks and we're reasonably priced There's an attractive garden at the front where you can sit and enjoy a drink There's a relaxed, mature and friendly atmosphere at the hotel - I was staying with family but would be just as comfortable staying there on my own
Negative section of review
The colour schemes and decor in certain areas don't do justice to the beautiful building
Positive section of review
rooms are a bit dated but clean, location is great for the pubs in Baltic Triangle and Camp and Furnace. plenty of parking and a nice bar.
Negative section of review
Dated , tired rooms
Positive section of review
Staff were very friendly and informative. Hotel room was spacious, clean and a really welcoming environment all round.
Negative section of review
N/a
Positive section of review
The food was excellent in the restaurant and breakfast was exceptional
Positive section of review
The property was so lovely! In a fabulous location and very clean.
Positive section of review
The location was good and the beds were comfortable
Negative section of review
The bath roll top of the was rusty with holes along it where you could easily get you fingers stuck in causing any sorts of safe and healthy issues. The kitchen sink was leaking leaving water on the floor when water was disposed it also smelt damp. The garden was over grown and needs addressing. This property was very basic and needs some attention to make it exceptable for comfortable holiday letting.
Positive section of review
breakfast and location was great
Negative section of review
the bedroom did not have a window, just a skylight, felt more like a cupboard, however the bathroom was really light and good power shower.
Positive section of review
Well equipped and warm
Negative section of review
Nothing
Positive section of review
Location is perfect.
Negative section of review
The kitchen closes too early during the week, has to eat elsewhere when we stayed.
Positive section of review
The location
Negative section of review
The room was tired and old, the floor boards creaked and you could hear other guests and the bathroom was dirty and mouldy and terrible condensation in the room.