1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Rooms were spacious and well equipped. Staff moved us swiftly and easily to ground floor rooms after lift breakdown. Ground floor rooms had lovely view onto pond - happily watched ducks swimming about. Breakfast very good, plenty of choice.
Negative section of review
Ask for ground floor rooms but were put on 1st floor, lift broke down 4 times, once when were in the lift! Had problems with 1 room key opening the door, key never worked first time - was changed twice. No disabled facilities/showers.
Positive section of review
The continental breakfast was as expected pastries, toast, cheeses and ham, pancakes etc plus fruit, cereal and yoghurt. What I liked most of all was great rriendliness of the people running the Astala. Couldn’t have been nicer.
Negative section of review
Room was a bit small and as I had said on my first morning it to service my room that day, it wasn’t serviced for the whole of my 3 night stay. Maybe a misunderstanding.
Positive section of review
We knew Breakfast was not available at this hotel when we booked it but just a few doors away was a lovely cafe that did us a wonderful breakfast. We ate pizza in the evening cooked at this hotel it was very tasty.
Negative section of review
Nothing from what was being offered, we did miss a en suite though.
Positive section of review
It's secure, and as a lone traveller I feel safe. It's a small apartment. But has everything you need.
Negative section of review
Having stayed here quite a few times. I have noticed that the small sofa is looking a bit worse for wear. If I was a bigger person it would be bordering on uncomfy. I also had to but some fabrize as it smelt fusty. Everything else was was great. And I shall be returning.
Positive section of review
Good location with plenty of parking. Leisure facilities are very good.
Positive section of review
Location was great. Was exactly as advertised.
Positive section of review
It’s easy to access perfect for what I needed
Negative section of review
It’s a lovely room with kitchen and private toilet and shower
Positive section of review
The family enjoyed their breakfast
Negative section of review
It was a lot of money for one night
Positive section of review
Apartment is good by itself
Negative section of review
The address of the booked property didn't match the final apartment. I've received another address 2km far away from the original location and only at 6 p.m. when I was already trying to get into the initially booked property. It was this one instead: Grand Bleu - https://www.booking.com/hotel/gb/grand-bleu-london.de.html Both contact numbers were unavailable at the time of my arrival. AND THERE WAS NO BREAKFAST that I paid for!
Positive section of review
Perfect for wembley arena
Negative section of review
No seats in reception for elderly mother to sit on during check in