1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We absolutely loved The Grafton. The location is perfect for a lovely stroll along the beautiful prom. Paul and Laurie are so welcoming and friendly. My 10 year old loved Paul! The family room was large and comfortable, and we slept well . The bathroom was modern and stylish. The breakfast was one of the best I've had, and I was catered for so well as gluten free and didn't feel to be a hindrance. It was so easy to park outside at no cost! I cant recommend this guest house enough and we will most certainly be back x
Positive section of review
Fryup was good. (backon,sausgaes, mushrooms, fried bread, tomatoes, egg) + Toast + OJ and coffee Hosts were polite and chatty Instructions were excellent on finding B&B Host communication was good
Negative section of review
Bedroom was pretty antique Having to pay extra for breakfast which is ridiculous considering its advertised as a B&B. £7 each for me and a child. no marmalade or jam on offer.
Positive section of review
Historical building so great if you like that kind of thing (winding staircases, low ceilings etc, great staff and breakfast, very comfortable bed, clean bedsheets and towels.
Negative section of review
The doors of the bedroom weren’t very clean and the shower cubicle had mould on the sealant at the base.
Positive section of review
Very interesting setting. I’m sure guests would like to know more about the history of the property. There are some walks from the property though becoming overgrown.
Negative section of review
It was unfortunate that the aga had been turned off accidentally, the shower dial had broken though we were able to adjust to give a decent heat and the toilet had started to leak though we were able to temporarily mend. Appreciate getting repairs carried out on a bank holiday is challenging! The house, however, is amazing 😊. It’s very large, and well equipped.
Positive section of review
Location was great. Apartment very clean, bed comfortable, great shower and shower products and staff were nice and helpful.
Negative section of review
There was a lack of items in the kitchen, no bowls or cooking dishes.
Positive section of review
Loved the location. Balcony overlooking the Marina. Excellent Restaurants nearby . Short walk into town.
Negative section of review
Could do with freshen up. Fresh coat of Paint, clear cupboard .. glass from the bottom tier of coffee table in cupboard, iron board broken.. buzzer not working when friends tried to get entry into apartments..
Positive section of review
Didn’t have breakfast, the apartment was very expensive, but was in a good location
Negative section of review
The lift sounds like it’s gonna pack up and Apartment was cold even with the heating on
Positive section of review
The room was fine, the staff were fine. Good selection for breakfast.
Negative section of review
Having to wait 10mins to be checked in as only 1 person on reception, checking in was very dragged out. Sausages need changing in the breakfast as they tasted awful.
Positive section of review
The staff were lovely & very helpful
Negative section of review
The room was tired & could do with a refurbishment
Positive section of review
Private and clean
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