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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The flat was in excellent condition and well furnished in a very modern and minimalistic style. Large open plan kitchen and lounge with a separate bedroom. The apartment was clean throughout and comfortable. It is in a good location, being just off the main road and a 10 min walk from Birmingham New Street station. Plenty of restaurants etc close by. Staff were helpful but only contactable through messaging.
Negative section of review
We found the wall heater impossible to work out how to use - simple written instructions would be helpful. As others have said - the collection of the key system is an irritation. You have to walk down to the next road to a small shop to collect the key and take it back again. Difficult with suitcases. There are several steps up to the lift so not suitable for disabled guests or those who cannot carry their suitcases up steps. Also the entrance to the building is not marked ‘Modern City Apartments’ so you’re not sure you’re in the right place - especially as there is a sign from the management company that Airbnb and similar rentals are not permitted and guests will be removed and charged with trespass! There were not lamps on both sides of the bed nor was there a plug near a mirror.
Positive section of review
The staff were nice, the location was good. The room was clean. Breakfast options were very good. The dinner food (with limited menu) was very nice! The waitress from Slovakia is a very helpful and nice lady!
Negative section of review
Bar & cafe/restaurant area was closed for renovation work. A temporary bar was operating via a hatch with a very limited selection. The restaurant was also operating via a temporary room with a limited menu. We stayed here for the Belfast Marathon, but the only problem was that the Pasta dishes were removed from the menu 🙁 If we had known of the renovation works and temporary situations, we would have booked somewhere else. Nice to see the hotel being refreshed though.
Positive section of review
Great value for money. Clean, tasteful and comfortable. I am looking forward to coming here again. Good location for the City and Angel (and easy to travel too from other places).
Positive section of review
Perfect stay, beautiful apartment and very comfy bed. The facilities were lovely, very good communication with the hosts. Even though we live locally, we will be staying again!
Positive section of review
The room was comfortable with a nice view of the gardens. The pub on location served typical pub style food.
Positive section of review
It was very affordable and clean throughout. All of the cutlery and crockery were clean and plentiful.
Negative section of review
The hoover was broken so we couldn’t hoover sufficiently prior to leaving.
Positive section of review
Fantastic room, fantastic breakfast, spotless, quiet, so friendly, I love staying here.
Negative section of review
Not applicable!
Brighton & Hove, United Kingdom
Positive section of review
Fabulous lobby and bar. Staff are fabulous, a real credit to the hotel
Negative section of review
The rooms do not match the look and feel of the lobby or the amazing staff. The rooms reminded me of a tired travel lodge. Location is good, everything is easy to access and walk to, but bear in mind it looks right on to the train station. Bed was really comfy just the rest of the room and 1990’s bathroom lets it down badly
Positive section of review
A nice air conditioned room which was silent.
Negative section of review
A few little things like spots on the wall and the shower being a little rusty in places. Just little things that add up and if sorted, would just be a 10/10.
Bowness-on-Windermere, United Kingdom
Positive section of review
I was like all
Negative section of review
N/A
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