1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed two nights at the Globe. It is an authentic pub and has 7 rooms. The rooms are very comfortably furnished and the beds are extremely comfortable. The food was fantastic and the staff very friendly and helpful. It was a wonderful start to our cycling tour in Scotland.
Negative section of review
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Positive section of review
Location in beautiful surroundings. Clean modern rooms with everything you need. Food was great and staff were very helpful.
Positive section of review
Good spot for cyclists . Chinese meal excellent. Handy kitchen/diner/lounge for breakfast. Shop nearby.
Negative section of review
On busy road , could be cleaner in some areas, kitchen area especially.
Positive section of review
Room was nicely decorated and well presented, seperate bath and shower.
Negative section of review
The lack of running water and/ or brown running water for the length of my stay! Part of the hotel had a maintenance issue ongoing, which left some rooms with no water or very dirty running water for the full extent of my two nights stay. Offer of using a different rooms shower was the only solution offered. Apologies from desk staff but no goodwill gesture, discount, no option to move to a room with running water... Its an expensive hotel in the Isle of Man, ensuite is hardly an unreasonable expectation particularly when paying for it, and not to deliver on this should have been treated with more customer care. Room sound proofing is also poor.
Chester-le-Street, United Kingdom
Positive section of review
Breakfast was excellent and the staff were very friendly and helpful.
Negative section of review
There were 2 bottles of water in the room on arrival, which was great, but it would have been nice as we stayed 5 nghts to have been given more on other days.
Positive section of review
Location, building, staff and its very dog friendly
Negative section of review
Bed was hard - I prefer something a bit softer
Positive section of review
Lovely decor, great location
Negative section of review
Climbing 3 lots of stairs
Positive section of review
Location was great
Negative section of review
Asked for a fresh pair of towels a few times before receiving them! Asked for lemon slices 4 times during my stay, never got them!
Positive section of review
Nothing
Negative section of review
Uncomfortable cheap mattresses, 3 lights not working in the room, poor state of repair, noise from distribution centre next door until 2:30am
Positive section of review
Nothing
Negative section of review
No cleaning