1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was a well thought out property in a central location. Although well decorated and furnished unfortunately I hadn't expected it to be so dark. There were no windows in the bedroom or kitchen which I didn't pick up from the listing. Having said that it was very clean and easily accessible with off road parking. Small detail - a pint of milk would have been appreciated to make a cup of tea when we first arrived.
Negative section of review
It was very dark inside
Positive section of review
What a beautiful hotel - newly renovated and redecorated. It was immaculate and the room was extremely spacious overlooking the countryside. We had dinner at the hotel and the food was amazing and huge portions - my husband and I have big appetites but neither of us could finish our meals. It was a perfect stay and if ever we are in the area again we wouldn't hesitate to stay here.
Negative section of review
Absolutely nothing
Positive section of review
Close to the AO arena - walking distance which was the reason for our stay; good bar, pool table, very spacious and comfy room, very clean, lovely bathroom. Close to train station too should you need a hotel close to it. Close to restaurants.
Positive section of review
The Waterloo is comfortable but not special and being in Betws the prices are high for the area. Our room was clean and well equipped and the staff were lovely.
Positive section of review
The room was large and nicely appointed, staff friendly and helpful. Breakfast choice and quality excellent.
Negative section of review
Nothing
Positive section of review
Very well set up, great facilities, clean comfortable and in a great location
Negative section of review
Nothing
Positive section of review
Didn’t have breakfast. Location good. Shuttle bus drivers excellent.
Negative section of review
Accessible shower, bath dangerous and slippery. No tissues in container. Empty box with used face pad. 2 double beds instead of king size booked for deluxe double room.
Positive section of review
It ticked all my boxes, location, comfortable bed!
Negative section of review
No problems at all
Positive section of review
Really well presented and spotless.
Negative section of review
There’s 2 things, the access is up a number of steps and a spiral staircase. The other thing is endemic to Dartmouth and is the issue of parking. Yes the ark and ride is there to be used but they’ve stopped the courtesy bus and you have to get the normal bus. Don’t let these picky items put you off, if we’re honest there’s always something you have to live with.
Positive section of review
Staff very friendly and helpful
Negative section of review
Nothing