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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely apartment in a fantastic location. Felt very safe there as a solo traveller. Will definitely book again here. Really appreciated the grab rails in the bathroom, such a help with my mobility. And a super comfy bed and sofa. Lots of storage and thanks for the hypoallergenic bedding and fan.
Negative section of review
The oven took some working out! Maybe it's my age!
Positive section of review
The location of the property and the lodge layout were great. View was wonderful and was fun watching the guinea fowl and goats.
Negative section of review
The cleanliness was very poor. We were covered in white dog hairs from a previous holiday makers dog as the property hadn't been cleaned properly. The draws in the bedroom and one of the beds had big, long human hairs in them. We cleaned out the draws but understandably, no one wanted to sleep in the bed with hair. Coffee sachets left expired in 2021 and the salt expired 2020. Bathroom shower curtain was mouldy, as was one of the lamps in the bedroom and there was a sanitary towel wrapper under one of the beds. We had to disinfect the fridge and wash all of the crockery before putting food away or eating. Bedroom door latch stiff,my daughter got stuck in the bedroom and bathroom door stiff too. Such a shame as it could have been a perfect holiday if someone had been bothered to clean the place before we arrived. Tarnished what was supposed to be a special occasion.
Positive section of review
Very welcoming and flexible about times. Working nights I needed a room to sleep in the day time. They made it possible
Negative section of review
Nice comfortable bed and very nice and quiet
Positive section of review
Beautiful accommodations, view, cleanliness and good location. Staff were friendly and the breakfast was great!
Negative section of review
Walking up 4 flights of stairs to my room. Lack of washcloths.
Positive section of review
Lisa is Very helpful she helped my family who were staying due to a fire where they lived.
Positive section of review
Food and entertainment are very good much better than I thought would be.
Negative section of review
Nothing to not like
Positive section of review
Everything was exceptional, service, food, facilities. Incredible
Negative section of review
Bed was a little firm for my liking
Positive section of review
Comfortable room & bathroom
Negative section of review
The fact that it was a building site. Hammering and drilling from 0710 in the morning (rooms 215 & 216, Wed 15). Complete indifference from management and reception staff. Moved room (while being suggested it was me being sensitive & I was lying about the 0710 start), meaning I had to repack luggage & change plans. Still work noise during day. Workmen constantly shouting & playing radio. Banging. Drilling. Swearing. Workmen pushing in front of an old lady to get a coffee at breakfast (why the hell were they even there?). Travelodge standard (at best) breakfast, “scrambled egg” in a tray in a solid inch of water. I used to test rubber as a part of my job, that garbage would probably pass a strength test. It’s all about the hotel (which does look good now), and nothing about the guests. I’m sure there’ll be a smart reply, I have some photos but wish I’d have taken more when I realised how bad it was.
Broughty Ferry, United Kingdom
Positive section of review
Lovely clean modern apartment
Negative section of review
The outside space hadn’t been thought of properly, we had the basement room
Positive section of review
The location and the staff
Negative section of review
The breakfast was not the best 😕