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Positive section of review
The room size was fabulous with a sofa included in room. Plenty tea and coffee with coffee machine although we didn’t use it. The bed was absolutely amazing for a great night sleep. There was an iron and iron board, hairdryer and spare pillows to choose from. Good size room. The hotel was walking distance to all shops pubs and restaurants, however the taxi service was also amazing for a short distance too. The restaurant bar was absolutely stunning albeit small but fabulous atmosphere with an array or cocktails and drinks to choose from, staff were very helpful but on a Saturday it’s very busy so the wait is slightly longer for a drink.
Negative section of review
Parking behind the hotel we could see all the bed line and towels just thrown in a heap outside on the ground waiting to be picked up. There is a small outside garden area but due to the renovations was unavailable to use and looked like a tip. On entrance to the hotel you walk past the function suite which is not in use as it’s under renovations, however you can see inside which makes the hotel feel derelict more so as there are no staff and it’s an unmanned hotel. Entry to the room first impression was good. However, the window in the room is huge with curtains but there are no other blinds on the window, therefore if your walking about the room, people in the car park can look up and see you more so when the toilet is at the window side. Bedside lamps are lovely but one didn’t even have a socket to plug into. There was no side lamps or table lamp at the table which was a shame. The sofa was covered in dust, the carpets weren’t the best cleaned and you could hear the neighbours using the toilet which felt like they were in your room. So bare in mind if you can hear everything when they are in the toilet they will probably hear you. For the hotel being renovated the walls are badly needing painted due to scuff marks and just needs a freshen up. The bathrooms are all new but the doors are needing either painted or replaced. I’ve been very critical on my review only because it’s gone under renovation but there are things needing finalised more so for the price we paid. However we would return and would recommend the hotel.
Positive section of review
New hotel, good location next to Victoria rail station and underground. The manager is attentive and caring. From the 10th floor we had amazing view!!! Breakfast was great!!!
Negative section of review
Be aware there is construction area in front of the hotel, while our stay mane rooms face the crane!
Positive section of review
Fabulous holiday home - well equipped, warm, tasteful decor and great location with private parking
Negative section of review
N/A
Positive section of review
Brilliant friendly service nothing to much trouble & a high quality breakfast
Negative section of review
Nothing
Positive section of review
Super nice breakfast to go, as we had to leave early in the morning.
Positive section of review
Everything was spot on. Friendly staff young lady on desk. Thank you
Positive section of review
Very clean, moden and bright good location and staff Very nice.
Negative section of review
The bed was very hard, didn't sleep well.toilet was a tight space and missed a kettle.
Positive section of review
Well run, very comfortable, really clean & good value
Negative section of review
Nothing
Positive section of review
Location good but difficult to park
Negative section of review
Cottage very cold heating restricted
Positive section of review
Lovely staff
Negative section of review
the bed was the most uncomfortable I’ve slept in and breakfast was pretty awful for £15.
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