1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy check in/out. Staff were so friendly especially to our little ones. Breakfast had so much choice and the cooked breakfast was prepared pretty much fresh in front of you. Rooms were really smart and clean-we needed a travel cot which was super useful Overall we were really happy with our stay, at a reasonable price.
Negative section of review
Pool was good. Unfortunately the hot tub was not working and there is scope for maintenance improvements - such as missing tiles and mould above the flume bit.
Positive section of review
The most friendly & obliging host, ever! Nothing was too much trouble (including doing some washing) & everything done with a large smile. Thank you, simply brilliant.
Negative section of review
Nothing. It was clean & bright everywhere.
Positive section of review
It was in a very convenient location in relation to the train station at Victoria. Although very tight, it was comfortable enough.
Negative section of review
It was inconvenient lugging luggage to a location further from where the room was to collect the key - I wonder if a call to the reception on arrival could have had someone meet us at the room with the key?
Positive section of review
Very cosy small apartman. It is absolutely perfect for a short stay. I enjoyed the two days there. I strongly recommend it.
Negative section of review
The apartman is a bit far from public transportation, 15 min walk from Hamstead station.
Positive section of review
Staff were very pleasant & helpful. Location was ideal for my purposes.
Negative section of review
There were boxes containing furniture/ hotel equipment being unloaded outside my room window when I arrived. This meant I had to close my curtains to get any sense of privacy. The boxes were huge and were left heaped outside the window for well over an hour (nearer two). Very unaesthetic and potentially a fire hazard. It took two requests for them to be removed.
Positive section of review
Friendly service from staff, fabulous breakfast, and great location.
Negative section of review
Staid at this hotel earlier in the year paid £87.00 including breakfast. This stay cost £210.00.
Positive section of review
A very comfortable, quiet room and an excellent breakfast
Positive section of review
Overall excellence. Maybe lift could be fixed
Positive section of review
Recently decorated and nicely appointed
Positive section of review
Staff were friendly. Hot tub as great.
Negative section of review
Metal bed frame very noisy. Cabin overlooked kids play area and pub car park. Closing time at pub very noisy. Very basic and needs updating.