1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff terrible got accused of smoking in room never smoked in my life all because they don't want to hand over 50 quid deposit don't stay here rip you off
Negative section of review
Con merchants awful the way we got treated
Positive section of review
I really liked having a communal kitchen with facilities. The room was extremely comfortable and I had everything I needed. Nice linen, clean bathroom.
Negative section of review
Not much! Not a lot of staff around at any point if you had immediate queries (although very responsive on Whatsapp). There was a bit of confusion re: the access code upon check-in, which wasn't a great experience. I think this was a once-off, though, so not really fair to see it as a usual occurrence.
Stoke on Trent, United Kingdom
Positive section of review
lovely and clean, easy to find and the facilities were great. very quiet neighbourhood too.
Positive section of review
Property is fabulous. We took our pooch and the welcome dog pack was such a nice touch.
Negative section of review
Not many staff so main areas were left uncleaned for a while
Positive section of review
Very friendly hotel in the center of town
Negative section of review
Easy access to shops
Positive section of review
The food and the room & the price.
Negative section of review
Slightly out dated, the rooms need a tad modernising.
Positive section of review
Facilities was fab and very comfy
Positive section of review
Breakfast was good
Negative section of review
Bed bit hard toilet shower in room
Positive section of review
Fabulous hotel!!
Positive section of review
Owners.
Negative section of review
Loo a bit tight in the bathroom, but good value.