1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Great Yarmouth, United Kingdom
Positive section of review
staff are excellent a credit ti the hotel, breakfast was hot with a good variety and the young girl who served served us was brilliant, the food in the evenings was first rate wuth a good variety and well cooked
Negative section of review
the shape of the room (we were in room 103) and the bed was on the small sid efor 2 people
Positive section of review
Had such a lovely stay, great location, got upgraded when we arrived, welcome gifts, made us feel very special, staff were amazing, definitely will stay there again
Negative section of review
Couldn’t say there was nothing we didn’t like
Positive section of review
The location is perfect. It's a walking distance from the airport. Breakfast is served from very early morning. Room was spacious and clean.
Negative section of review
Nothing.
Positive section of review
The location was great as close to the train station and there was ample parking. Communication from company was great
Negative section of review
The property was very tired. There were broken and unloved bits all over, too many to mention. The kitchen blind was filthy and all the crockery was dirty in cupboards. The apartment could do with being maintained. The handle on the main door was almost falling off and a botched job with screws had been attempted. A man turned up at the door during our stay and knocked on it continuously and we didn’t answer as were in showers. He then buzzed and said he was there to read the meter and we explained we were on holiday to come back an alternative date. He then proceeded to come back and knock hard on the door for 5mins and when we answered he was rude and said he was inspecting the property, we said no we were on holiday and he said get ready and I have keys to come in when you leave. This made us worried as all our stuff was in the apartment and he had keys to just walk on whenever, Donnini sorted this for us and apologised insisting they knew nothing about it and wouldn’t arrange for a time when guests were staying. oddly I seen a text and voicemail after this asking me to context them as an inspection was organised and would o be there to let them in or if not they had keys. Seems strange they lied about knowing about the appointment but what is astounding is why would this be arranged when someone has paid to stay in an apartment on holiday. We were not there to facilitate an inspection and felt we couldn’t relax after this. It was arranged between 2-4.30 and the man turned up at 1pm. Also, this is not up to guests to be available for an inspection and was poor on all counts made worse by the lying about knowing nothing about it. This really spoiled our time and I wouldn’t stay here again for a few reasons Key are given to people who can just access the property when they like. It didn’t feel very secure after learning this. The apartment was tired with lots of maintenance required. It was very unloved and unkempt. It wasn’t immaculately clean.
Positive section of review
Hot. Thin walls, adjacent room noisy and very too much insulation in roof. Perplexing, quirky, bit dilapidated
Negative section of review
Needs a refit
Positive section of review
Staff were very attentive. Food was a good standard. Breakfast was excellent.
Negative section of review
Nothing to complain about the property
Positive section of review
The property was clean and in a very good location Really quiet place
Brighton & Hove, United Kingdom
Positive section of review
Breakfast buffet was excellent, staff were helpful and friendly.
Negative section of review
Ventilation fans were noisy outside the back if the hotel... 5th floor up...
Positive section of review
Close to the river.
Negative section of review
Not as advertised on Booking.com
Positive section of review
Stylish.
Negative section of review
Nothing