1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location for a 12hr stop over in Manchester - the early morning walk to Piccadilly took 5 minutes (if that!). The bed was super comfy, room immaculate and stylish. I didn't eat in the hotel but the bar/restaurant areas also looked lovely.
Negative section of review
Very slightly too dark (although to whole hotel is...I understand it's the vibe they're going for!) and the mirror light in the bathroom was broken. Otherwise the room and stay in general was fantastic.
Positive section of review
Location was all that we liked . Breakfast was in a bag placed in the room the day before. The refurbishment of the breakfast area has taken well over 12 months , as it was like that last time we stayed .
Negative section of review
Bar /restaurant/ breakfast room . Girl who checked us in was very unwelcoming, clearly in the wrong job. Room was not clean , dirty sofa bed extended , and unmade , and was not required. When we folded it up again food debris fell over the sofa cushions . Bedside tables and tea area all covered in dirty cup stains which we cleaned with wet toilet tissue.
Positive section of review
Everything was what was expected, comfortable bed, great shower, breakfast excellent, staff very friendly, would recommend.
Positive section of review
A lovely and well presented hotel Very clean and tidy.with very welcoming staff. In a beautiful location.
Negative section of review
N/A
Positive section of review
Very friendly and easy -great service -highly exceptionally comfortable bed and great shower.
Positive section of review
Madison was amazing. I had to delay by check in and she was more than accommodating.
Positive section of review
Pleasent quiet clean .very welcoming plus simple instructions for entry etc.
Negative section of review
All's good.
Positive section of review
Very friendly, helpful staff. Excellent food and service.
Positive section of review
The location of the hotel 🏨
Negative section of review
The room was clean but when we arrived and I parked the car so around 35 mins after check-in we noticed a dirty toilet from whoever was in it last it was disgusting as you can see from pictures, looked worse than that around top of rim of toilet and under the actual toilet seat aswell, i asked for a cleaner or some bleach to clean it and guy behind reception said he would send someone to clean it , we nipped out got back and it still hadn't been cleaned so decided to buy some bleach and disinfectant wipes and clean it ourselves...apart from having to do that the rest of the room was fine...booked into a different hotel for next trip though probably won't stay again.
Positive section of review
Loved the decor
Negative section of review
The bar shut at midnight. The reception only had beer to buy by the bottle. No other choice.