1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was perfectly located close to the hustle and bustle of Princes Street but not right on it, and there was therefore a residential feel as the hotel's street was fairly quiet. Front desk staff were warm, friendly and very helpful with great tips and suggestions for our stay. Housekeeping staff were swift to respond to our request for an extra blanket. We loved the room, gorgeous view of back terrace and garden, large comfortable bed, nice bathroom fixtures and easy to use coffee/tea service in the room. The breakfast was a lovely authentic Scottish buffet and delicious. The interior of the hotel common areas was tastefully decorated and the atmosphere to dine, have a drink or just sit was quite pleasant.
Negative section of review
We found that some of the restaurant staff did not seem adequately trained: (i) we ordered a black tea and the waiter gave us an Americano coffee and didn't seem to know what black tea was when we tried to correct him. (ii) the breakfast staff cleared our table and seated other guests there, when we had simply gone to get more food from the buffet. Our knives and forks were crossed to show we were not finished and I had even left a personal item of mine which the staff also cleared! Fortunately when I asked for it it was returned to me.
Positive section of review
The property was super near the bus stop that took us to the airport so that was useful, the same bus also dropped us at the property
Negative section of review
The property was a bit pricey for what you get but it’s probably because it’s an airport hotel
Positive section of review
Nice spacious room, lovely bathroom. Really great location for the airport, being able to walk to the terminal was super convenient.
Negative section of review
Food was a little overpriced - I understand it's food in a hotel right near the airport but it still felt a little steep.
Positive section of review
Beautiful well stocked apartment.Great location. Washing machine was a welcome surprise
Positive section of review
Professional and attentive service, clean stylish and high class
Positive section of review
Smooth and simple collection of key - nice bed
Negative section of review
Deposit of room , fan in room was small and could barely work ,
Positive section of review
Close to shops and the event was very close
Negative section of review
Staff was rude Key wouldn’t work
Positive section of review
Location and cleanliness
Negative section of review
Very small space. Only a small fan provided.
Great Yarmouth, United Kingdom
Positive section of review
Very clean
Negative section of review
Not much facilities available for the price paid
Positive section of review
Nothing.
Negative section of review
The shower in the quadruple room we booked temperature was set too high and could only be altered from scalding hot to boiling hot. The hotel owners ignored our requests too resolve the problem, stating that the previous men that had stayed in the room had enjoyed very hot showers. It was impossible to shower and we had to endure two nights stay at this awful place.