1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was perfect and beyond our expectations. The comfy beds, SKY TV, hot tap and water machine on fridge were lovely extra touches. Betty’s tea, Betty’s hot chocolate and a Hotel Chocolat Velvetiser machine. Honestly this is the chicest Air Bnb ever.
Negative section of review
Loved everything.
Positive section of review
It is always very practical to stay at Balmoral when I go to Sunderland-matches. There are a few good pubs around the guest house as well. I'll be back.
Merthyr Tydfil, United Kingdom
Positive section of review
Friendly staff and locals.nice clean rooms.great location for bike park/hiking and exploring
Positive section of review
Comfortable & very clean with excellent staff who look after you
Negative section of review
The annex room 65 was very good but I don’t like climbing into a bath for a shower prefer a walk in shower
Positive section of review
Very central. Simple, no fuss set up and staff were friendly.
Negative section of review
The toilet seat was loose but I let reception know so hopefully it will get fixed.
Positive section of review
staff were so friendly and helpful. great value for money.
Negative section of review
bathroom was a little dated
Positive section of review
Good location,very pecfuly.
Negative section of review
-
Positive section of review
Location and facilities.
Positive section of review
great room and bed
Negative section of review
no lifts working or extremely slow, awful check in experience. works starting 7am and didn’t tell anyone.