1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Attractive pub in an attractive village with above-average comfort rooms. Easy parking at front. Wifi and hot water fine. Very pleasant staff and breakfast. Outside seating for drinks on the village green plus the patio behind. Good value meal. Would stay again.
Negative section of review
No issues.
Positive section of review
Such a stylish property, and our room was lovely. Plenty of space and everything we needed. We really loved our view out over the back garden towards the hills. Easy walk to plenty of restaurants, cafes and shops. Easy parking too.
Negative section of review
The only niggle was that the two single beds that were strapped together to make the one large bed didn’t actually match. One was lower and softer than the other, so that was a bit awkward for those who like to cuddle up in the middle!
Positive section of review
well placed for buses to town and restaurants in Gloucester Road plenty of clean towels and bedding coffee and teabags and flowers in the kitchen plenty of glasses and crockery efficient heating system
Negative section of review
traffic noise at the front bedroom smoke alarm in a drawer without battery recyling instructions on a high shelf only found when tidying on the last morning ironing board was not to be found no carpets in three bedrooms pin number had been changed mould in kitchen
Castle Donington, United Kingdom
Positive section of review
Staff were very friendly and pleasant. It was very clean. The room was very quiet, no disturbance from the airport. The wifi was ok, but we could not cast to the tv, as it said we should be able to.
Negative section of review
The pool changing rooms were inadequate, swimming in water with dirty floors. There was only one changing room. The open changing area was just too small. I was pleased when the receptionist said we wouldn't need change to use the lockers. I wish she had also added that all the lockers were broken so we would have to leave our stuff insecure. There was a missing ceiling panel and it really looked like they need new, larger changing facilities. The container with bags to put our wet swimming stuff was empty. The car park - charge was £6. When we popped out briefly, there was no parking available on our return, cars were abandoned all over the place. The room: the bathroom had windows overlooking the bedroom area. I suspect you were supposed to be able to darken the windows but if so, the switch did not work. I love my husband but I really didn't want to watch him drying off and cleaning his teeth. Unfortunately, it was the same light switch for the bathroom and toilet area, so one could not use the toilet in the night without flooding the bedroon with light, to the detriment of anyone asleep! The fridge was very welcome, but the temperature control was broken, so nothing was cold in there. The reading lights were inadequate, shone over the entire bed. The bed was extremely firm, it was like sleeping on a rock. I would have asked to change rooms but we were only staying one night and reception area was busy when we arrived. All in all, I was very disappointed. I have stayed at this hotel before, which is why we returned, but I would not use it in future. It did not live up to expectation.
Positive section of review
superbly located for theatre land and choice of eateries as well as general sight seeing - hotel staff all both very welcoming and helpful
Positive section of review
Easy instruction for the keys. Good price. Good location. Free car parking. Fine for one night stay if you’re out for evening.
Negative section of review
The car park zapper works to close and open the gate. There isn’t a sensor on the inside of the gate which would have been useful to know as we had left it in the flat and put the keys in the lockbox to leave. We paid a very large deposit which was more than we paid to stay for one night. The corridors smelt. Could do with abit of TLC.
Positive section of review
dinner & breakfast excellent plus staff was excellent too, best hotel i have stay in for along time
Negative section of review
painting needed redoing in places
Positive section of review
Amazing location, super comfy beds, very warm welcome and friendly staff
Positive section of review
Staff are friendly
Houghton le Spring, United Kingdom
Positive section of review
Food and service.
Negative section of review
NA