1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were warm and welcoming. Nothing was too much trouble. The room is beautifully appointed, and the bed and bedding of a great standard. The bed was the perfect firmness for me. The hospitality tray was stocked with quality products that were much appreciated. The fully stocked mini bar was excellent as well. Loved the bathroom, too!
Negative section of review
The large plant, the fret work on the front of the table, the lamp bases, and skirting (especially behind the plant and bedside tables) need a deep clean. The beautiful sash window and surround also need a deep and thorough clean. I'm not sure the floor was vacuumed thoroughly.
Positive section of review
The staff were very friendly and very professional. Absolutely brilliant. Everything was very comfortable, well organised, amazing breakfast, the room had everything it needed to have, and all very clean.
Positive section of review
The staff was very helpful and friendly, around the hotel there is a few nice we quiet walks. If Ur interested on a nice we stroll u can cut down the car park n walk along the we river Lagan.
Negative section of review
N/a
Positive section of review
Nice comfortable room breakfast was adequate. The bed was comfortable and it was nice to have chairs in the room and a bay window overlooking the grounds.
Negative section of review
There was some confusion booking this hotel through booking . Com. We would have liked to have been offered bread rolls with the meal. Even though the restaurant was not busy there was a very long wait for the food. However, when it arrived it was very nice and the waiter was polite and helpful.
Positive section of review
Staff were incredibly helpful, the breakfast was spot on and the room was exactly what was great, even if your knees touch the wall when sat on the bog
Positive section of review
Incredible stay we will be back the apartment was beautiful!
Negative section of review
Nothing we didn't like maybe the parking could be better but that's just Manchester
Positive section of review
it was clean , accessible to my venue by walking (EICC)
Negative section of review
no concerns
Positive section of review
The food was amazing t
Negative section of review
The bed and pillows could be so much better bed linen was scratchy
Positive section of review
The location is ok
Negative section of review
I have find Bedbugs in my bed .. apparently the hostel was full, no other bed available, no efforts to accommodate me , I have been told I will get a refund, but Looked like they couldn’t be bothered. So I’m guessing it’s not the first time the issue arise . That’s a biohazard , I should had been refunded on the spot if they couldn’t relocate me as it was 3AM IN THE MORNING!!
Positive section of review
Location
Negative section of review
Facilities, very basic