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Positive section of review
An absolute jem of first class accommodation with excellent helpful staff. Refurbishment had taken place in recent years at this lovely inn overlooking the small village green, the workmanship and the quality of materials used during the refurbishment were excellent and travellers would find difficulty in finding better in some of the most expensive hotels in the country. Extra large and very comfortable beds were provided and everything so very clean
Negative section of review
There was nothing to dislike at this hotel
Stoke on Trent, United Kingdom
Positive section of review
Conveniently located on a ring road and close to motorways. The staff were very pleasant and helpful, especially in the bar and restaurant. Rooms are spacious and clean with very good facilities, including numerous USB points. The restaurant, whilst not haute cuisine, offers a reasonably priced and better than average menu. Breakfast is more than adequate.
Negative section of review
The car park is opposite the hotel, across the dual carriage way, accessed on foot by a pelican crossing. It is not very easy to find and our satnav took us to the wrong place, where there is a sign indicating that the hotel carpark is elsewhere, so presumably our situation was not unusual. The air-con was noisy and, although we turned it off, sprang to life throughout the night.
Positive section of review
Stylish modernised hotel in terrific city centre location, with nice bar /sitting area and attached Brasserie. We had three "bespoke" superior rooms that were very spacious and well equipped.
Negative section of review
There were no drawers at all for clothes in the rooms - only very limited hanging space. Why do hotels think you do not need to unpack a suitcase? The Spa service was poor - a massage booking was not honoured on time and had to be abandoned. We were not advised to book parking at the hotel. It is very limited and even unloading outside is quickly jumped on by the wardens. There is only one lift for a three storey building. Not a problem for us but be warned.
Positive section of review
Great location, a friendly welcome, peaceful and good location for exploring Win Hill and Ladybower Reservoir.
Positive section of review
Room generally OK apart from a few things mentioned below.
Negative section of review
Bottom of drawers in bathroom and kitchen were a bit tatty. Bathroom sink plug didn't fit properly. Kitchen tap loose on its fitting. For the price everything should be right.
Positive section of review
the evening meal and breakfast were both fine
Positive section of review
Location was ideal for the city centre.
Negative section of review
Slightly complicated parking arrangements. Parking used to be free at this hotel for residents!
Positive section of review
Great food, comfortable rooms
Negative section of review
A bit confusing on how to get from bar to rooms
Positive section of review
Location to work
Negative section of review
Too small no WiFi poor bed
Stansted Mountfitchet, United Kingdom
Positive section of review
Good location
Negative section of review
You pay for the convenience of the location. Could have been better signage of where hotel is from airport. Directions Hotel shared In advance were from airport, may be worth also including directions from train station?