Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Armani Hotel Dubai, Burj Khalifa
- “The best experience ever definitely coming Back”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Tabas - Renata Edifício - Vila Buarque
- “Perfect, high variety. Very healthy breakfast. Staff was very friendly and helpful”
Canada

White House
- “The house is stunning, very high quality finishing, nice neighbourhood, the host is super friendly and helpful! Would love to stay here again :)”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Piraeus City Hotel
- “Rooms were beautiful and comfortable. Staff very friendly and helpful.”
Indonesia

Interconnection Hostel
- “It’s so close to the airport”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Sting
- “This place was great! Affordable and they give you so much - a massive bathtub for two, huge comfy bed, all the amenities you could ask for and more, so many perks. The receptionist was lovely. Very glad we stayed here, one of the loveliest hotels we've stayed in. Conveniently located in Asakusa, you're never far from anything, Senso-ji just nearby and quick transport into the city centre.”
Malaysia

Flora by Crossroads Hotel
- “Easy access to public transport, near KL. The staffs was very friendly, easy check in and check out process and had a very decent stay.”
Netherlands

Grand Canal Boutique Hotel
- “Friendly staff was most helpful.Loved the apples and snacks with fantastic coffee.It was such a treat.”
Poland

Luciano Old Town - City center, Patio & Parking
- “Amazing location very spacious with great balcony and huge TV.”
Portugal

Faro Clara Suites
- “Great position free parking 5 min walk away nice & modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Copacabana Jomtien Beach Condo 中天海滩寇芭酒店公寓
- “its a brand new high rise condo with an amazing view. Right at the beach and next to the nightmarket and many bars and restaurants. The owner is very helpfull and reacts almost ommediatley if you have questions. Smooth check inn and very good instructions”
Turkey

Jasmin Elite Residence & SPA
- “The place was fantastic. Great, huge breakfast. Spotlessly clean. Very kind and welcoming staff, who completely doted on our 9 month old daughter. The location on the quieter end of Gumbet was fine and only a small hike over the hill to a lovely swimming spot that looked into the castle. The pools and the spa were an added bonus. Would highly recommend”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £58
Beautiful private room with Kingsize bed and large private en-suite
Peterborough, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Host – Shane was very friendly and greatly focussed on meeting expectations for the whole duration of the stay. Location – Situated in a lovely development of residential properties with easy access to the City centre just minutes away by car. Breakfast – Comprises a selection of White, Brown bread for optional toasting, Croissants, Cereals, Orange Juice. Tea, Coffee, sugar, Chilled filtered water and Milk in a fridge (Water and Milk topped up as needed) Facilities – A large Double Bedroom with King-sized Bed, Plenty of storage, Ensuite bathroom with both separate bath and shower cubicle. Natural Light control for a good night’s sleep, spotlessly clean. Entertainment - TV with Smart capabilities and access to films, news and the usual terrestrial channels. Parking – On drive parking right by the front door to the property.
- Negative section of review
  
  Everything met expectations
Reviewed: 13 June 2024 Stayed in June 2024

David United Kingdom
From £116
Luxury 1BR Seafront Apartment
Cardiff, United Kingdom

Average review score: 9.1
- Positive section of review
  
  We absolutely enjoyed our stay! It has a lovely interior, which really makes you feel at home. The view is amazing! Thanks to the weather too we could even have breakfast on the balcony. The kitchen is so well equipped.
Reviewed: 13 June 2024 Stayed in June 2024

Alyona United Kingdom
From £125
Entire 2 bedroom Apt in central location, Newly Refurbished
Plymouth, United Kingdom

Average review score: 9.1
- Positive section of review
  
  I booked this apartment for my work colleague to stay whilst working away in the area. His words were that your place is fantastic, nicely decorated, very clean and is in a great location!
- Negative section of review
  
  Everything! 😳
Reviewed: 13 June 2024 Stayed in May 2024

Paula United Kingdom
From £243
First Floor The Hayloft
Porthcurno, United Kingdom

Average review score: 10
- Positive section of review
  
  Short walk to the beach and (surprisingly good) museum. Little outside space was really nice to have lunch in when the weather was behaving.
- Negative section of review
  
  Broadband wasn't working (hosts know and are on it), but actually that was quite nice anyway as it gave me a poke to go for a first thing in the morning walk in the lovely area.
Reviewed: 13 June 2024 Stayed in June 2024

David United Kingdom
From £69
Artto Hotel
Glasgow, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Excellent location with Glasgow Central Station across the road, food and drink places also close by
- Negative section of review
  
  The TV in my room didn’t work as it doesn’t have built in freeview or anything like that.
Reviewed: 13 June 2024 Stayed in May 2024

Euan United Kingdom
From £137
The Gold
Manchester, United Kingdom

Average review score: 9.2
- Positive section of review
  
  The property was easy to locate and tidy and good communication with the host
Reviewed: 13 June 2024 Stayed in June 2024

Rafiat United Kingdom
From £131
The Royal Lion Hotel
Lyme Regis, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Great location, friendly staff, great breakfast buffet.
- Negative section of review
  
  Room smaller than anticipated given photos when booking. A couple of EV chargepoints for overnight charging would be helpful and generate revenue for the hotel.
Reviewed: 13 June 2024 Stayed in June 2024

Graham United Kingdom
From £93
Royal Cambridge Hotel
London, United Kingdom

Average review score: 5.9
- Positive section of review
  
  Very clean, great location and comfortable
- Negative section of review
  
  Nothing
Reviewed: 13 June 2024 Stayed in June 2024

Greg United Kingdom
From £88
King John Inn
Tollard Royal, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Everything was great, start to finish
Reviewed: 13 June 2024 Stayed in March 2024

Paul United Kingdom
From £79
The Gresham Hotel
London, United Kingdom

Average review score: 7
- Positive section of review
  
  Good location
- Negative section of review
  
  The hotel has a lift but has been assigned room no lift. Insist, the room with lift.
Reviewed: 13 June 2024 Stayed in June 2024

TECK Malaysia