1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved our room with a balcony ... what a view over to Arran! Very comfortable bed , beautiful bathroom with the large double ended bath and large walk in shower. The room was very clean and light and airy. We were celebrating our anniversary and a birthday ... they even added a nice touch of petals on the bed and offered a cocktail for my birthday! The meals were delish.... breakfast was amazing ! All freshly cooked to order! Service was great... staff so helpful and friendly! Highly recommend this hotel .. we will be back !
Negative section of review
There was no negatives ! 😃
Positive section of review
Staff on reception were of high quality and the service was noticeably good on arrival. The valet staff who delivered out car back from the car park when we were leaving even offered us a bottle of water each for our journey!
Positive section of review
The staff is wonderful, and cares for a pleasant stay. They offered tips, made sure I had an amazing breakfast and were really welcoming. I enjoyed the chat I had with both Kanley and David. Would definitely come back!
Leamington Spa, United Kingdom
Positive section of review
I thought the property was very clean and I appreciated there was off road parking and it was close enough to walk into town.
Negative section of review
I would have preferred if the information about the lock password and other information about the stay was sent the day before the trip and not just a few hours before when I couldn’t easily access e-mails, so I had to phone.
British, United Kingdom
Positive section of review
Great quiet location! The best thing is that u can watch Netflix and chill in ur room. Outsides, they also have Jacuzzi!!!
Negative section of review
Nope
Positive section of review
A lovely clean hotel in a great location. Linda on reception was very welcoming and helpful. I would stay here again.
Positive section of review
Nicely updated with a clean modern look and wet room en suite. It had a hot tub
Negative section of review
The hot tub didn’t work Staff didn’t seem to know how things worked and were not as helpful as they should have been. The breakfast was poor. Only apple juice and a hot water urn to make tea or instant coffee. Not enough cups put out and several were not clean. Fruit was limited. Sliced bread but no pastries. Nothing cooked for anyone not wanting a full English. When asked the duty manager did make us americano coffees from the espresso machine in the bar.
Wath, United Kingdom
Positive section of review
Lovely staff, friendly villagers and really chilled and professional atmosphere
Negative section of review
Had a slight problem with our shower, but there had been a boiler issue so just one of those things really
Positive section of review
Nice that there was water and tea and coffee making facilities in the room.
Negative section of review
The hotel is basic but clean and quiet and staff were nice but it is very expensive for 3 star room only accommodation at over £130 per night. Alot of renovation work ongoing and outside in particular I felt was very untidy with stuff e.g. hoses thrown around. I needed accommodation in Eastcote in close proximity to family and paid out of necessity but can't see how the price is justified.
Positive section of review
It’s was so clean and very nice
Negative section of review
It was beautiful