1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The professionalism and helpfulness of the staff is the reason why I stay here year on year. They are courteous, professional and provide assistance, whenever I request this (e.g. ironing board, duplicate invoice). The facilities are okay and the food is good value for money.
Negative section of review
Nothing,
Brighton & Hove, United Kingdom
Positive section of review
The twin room cost just under £200 for 1 night. Staff were great and location is great but the hotel decor is very tired. Frayed carpets, dodgy plumbing and definitely not a 4 star more like a 2 star hotel. Needs a refurb. Additional £45 on top for parking near by too.
Negative section of review
Tired dated shabby decor.
Positive section of review
Derek was kind and informative, he has a lovely house and is very welcoming. It was easy to find, had parking and the local bus in to town was steps away. We also had breakfast with the price which was very nice.
Positive section of review
The room cooling system was broken all through my 3 nights spent there. I complained but nothing was done. Also the room had no refrigerator.
Negative section of review
That the cooling system could not be fixed and I was not transferred to another room.
Positive section of review
It was the second time we were there. The cottage is lovely and Broadstairs is great! We love this place and will definitely come back :-)
Positive section of review
Rooms were lovely, roomy and excellent en-suites. The staff were friendly and extremely accommodating.
Negative section of review
Nothing!
Positive section of review
Location was ideal The apartment had everything we needed
Positive section of review
The property is new and well located
Negative section of review
The room was missing some commodities such as night tables and shower mat. After it rained there were infiltrations visible on the walls
Positive section of review
The internet was free
Negative section of review
Stains on the walls and ceilings, faulty electrics (when you unplugged one plug the other would stop working), kitchen in disrepair, freezer completely frozen over, unusable and leaking water onto the floor, balcony full of old and broken furniture, host threw away my food.
Positive section of review
Nice room
Negative section of review
The bed was rather hard and the pillows were also too firm. The duvet was so thin that it wasn't cosy and I felt cold all night