1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stayed in the Nayana room on the first floor, a nice shaped room at the back of the property. A separate seating area to work or eat in was good.
Positive section of review
Average airport hotel. No choice if you have to stay overnight. Restraunts nothing to write home about. Bar is cheaper in the adjoining hotel
Negative section of review
See above
Positive section of review
Nothing I am not the type that give a review they are bunch of lies and it all about the money with them not the customers
Negative section of review
Many things, first I believe those that rate them before it there friend I don’t think the ratings they have are genuine, as they are bunch of lies I book this place for a night to stay on a Saturday and out on a Sunday morning which says £60 and few seconds later he ask for an extra £30 saying it was the price for Saturday I refuse to pay the extra and ask him if I will have to pay extra when that not what is on booking.com then it better he cancel it and give me my refund because that was not the agreement that on a phone call then he text me saying it because I am not coming on check in hours so he asked for extra £30 I said that not writing at the agreement then he said he have cancelled it and ask booking.com to refund me my money this all happened just between 30min of me booking the place I have always use booking.com and I have seen self checking at booking.com I have seen a resection that will attend to you if you com in late from your check in time as far as you have paid for that day but this is asking for extra because it was Saturday which was not it agreement now I should booking.com the messages that I did not tell him I can’t come he lied to me he have cancelled it and ask me to be refund and booking.com is still not paying he blocked me because I am asking for my money and was telling me booking.com have my money I no they might try to take this down but I will make more reviews on every site they are on
Positive section of review
Beautiful location. Lovely and cosy atmosphere . Lovely outside seating area but lacked that special something
Negative section of review
On arrival we were not met with a friendly welcome. I found the manager to be rather rude and unwelcoming. We went to the bar for a drink which was rather unorganised. The room was comfortable with a fantastic bed and bathroom but felt very mismatched. The room just lacked that cosy feeling. There was not enough milk for our coffee and had to go to reception in the morning. Not something you expect to have to do. A beautiful place but it didn't quite live up to my expectations
Positive section of review
Helpful staff, room was big enough for London standards , location close to public transport
Positive section of review
Big comfortable beds. Excellent quiet location. Lovely restaurant.
Negative section of review
No lift to our room. Duvet too hot and too much seagull poo on windows.
Positive section of review
The room was large, clean and very comfortable
Negative section of review
There was nothing I did not like.
Stansted Mountfitchet, United Kingdom
Positive section of review
Good location, clean and comfortable.
Negative section of review
Despite calling earlier in the day to ensure restaurant was open late. When I arrived the restaurant had closed early. I asked for a bowl of fries at the bar, and was advised that the kitchen was closed. I stayed for a drink, and witnessed two others being delivered food. Asked again if I could order food, and again told kitchen was closed. When I pointed out others had food served, I was told they were part of a special booking. Terrible service, where obviously some guest are treated much better than others.
Positive section of review
Everything
Negative section of review
No black pudding
Positive section of review
Very dirty