Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £89
Yr Hen Beudy
Tywyn, United Kingdom

Average review score: 9.3
- Positive section of review
  
  This is a totally gorgeous little cottage, beautifully fitted and very tastefully decorated. The kitchen has everything you need to cook your meals. The living room is lovely and great to have the option of a cosy little fire. Lovely spacious bedroom space, so very peaceful, I slept like a log in the huge comfy bed. Snowdonia is on the doorstep and all around and what a stunning place it is, wowww. Also some lovely sea views and beaches nearby (narrow coastal roads and many spots not for the feint hearted. The beach in Barmouth is glorious. My first time in Wales and I couldn't have picked a better area. I will be back.
- Negative section of review
  
  The many single track roads with lots of blind bends and daredevil drivers who slowdown for nothing and the odd little breakaway lambs enjoying the tastier grass by the side of the roads rather than the bland grass of their field 🤣. Many spots made me age 20 years. :-¤
Reviewed: 8 June 2024 Stayed in June 2024

Carole United Kingdom
From £69
Mercure Liverpool Atlantic Tower Hotel
Liverpool, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Little disappointed with buffet breakfast no fried eggs or mushrooms, we have stayed before and fried eggs definitely on breakfast. But everything else was lovely.
- Negative section of review
  
  Fried eggs on breakfast
Reviewed: 8 June 2024 Stayed in June 2024

Jon United Kingdom
From £65
Church End Cottage
Milton Keynes, United Kingdom

Average review score: 9.4
- Positive section of review
  
  A very nice place, quiet and out the way very peaceful. Laura is the hostess with the mostest :D very attentive lovely hosts. great breakfast.
Reviewed: 8 June 2024 Stayed in May 2024

Jamie United Kingdom
From £181
The Granary
Bridlington, United Kingdom

Average review score: 9.3
- Positive section of review
  
  The whole experience staying was fantastic! Enjoyed our family get away here so much we have booked again for next year straight away!
- Negative section of review
  
  Nothing.
Reviewed: 8 June 2024 Stayed in May 2024

Kieron United Kingdom
From £81
Modern Apartments in Kings Lynn with Free Wi-Fi
Kings Lynn, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Very well located in the town square, clean, well furnished
- Negative section of review
  
  TV didn’t work, literally no signal of any kind. Interior of the building is like a closed down office block. Stupidly unnecessary awkward online check in system with scanning passports etc. No on-site staff, 10am check out ridiculous for a bank holiday weekend
Reviewed: 8 June 2024 Stayed in May 2024

Dunmall United Kingdom
From £45
The Greyhound Hotel
Leigh, United Kingdom

Average review score: 4.9
- Positive section of review
  
  Nothing - walked in inspected the room and refused to stay
- Negative section of review
  
  everything - its run down, doesn't resemble the pictures, it smells, seems to be used to asylum seekers / half way house - Bookking,com need to take it off their site. I refused to stay and it took 6 weeks and numersous calls to get a refund despite the refund being approved on the day.
Reviewed: 8 June 2024 Stayed in April 2024

Richard Jersey
From £105
Capstone View
Ilfracombe, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Lovely location and views, really clean and comfy.
Reviewed: 8 June 2024 Stayed in June 2024

Sarah United Kingdom
From £90
Castle Inn by Greene King Inns
Bakewell, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Lovely place 😊
- Negative section of review
  
  The service could be a bit more personal. They did not know who were guests and stayed in one of their 4 rooms when you got down to breakfast.
Reviewed: 8 June 2024 Stayed in June 2024

Finn Norway
From £79
Hartford Hall on School Lane
Northwich, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Lovely place
Reviewed: 8 June 2024 Stayed in May 2024

James United Kingdom
From £65
Alma Lodge Hotel
Stockport, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Nothing
- Negative section of review
  
  Constant noise throughout the night and difficulties with obnoxious and unhelpful/arrogant staff members
Reviewed: 8 June 2024 Stayed in June 2024

Ashley United Kingdom