1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely location with on the doorstep access to the great glen way. Easy access to Inverness, Fort Augustus and the surrounding area/attractions. Well placed for access to the wider highlands too. Beautiful property with amazing hosts who couldn’t have been any more helpful and welcoming. The property is well stocked with everything you need in a home from home - from toiletries to pots and pans and washing machine. The outside space is large and divided into separate areas so there is something for everyone. The cottage really has a homey feel to it.
Negative section of review
Nothing I didn’t like. The only thing that might have helped would be a heads up to be cautious with the car you choose to come to any property in this area. We brought a car with a 1.2L engine and had a couple of sticky moments on the steep hills especially when we were fully loaded with all our luggage. The car really struggled with some of the roads in the area, mainly the single lane roads, and we could have done with something more powerful. The issue lies with us city folk not thinking things through (highlands = mountains), especially as we don’t really have steep hills/mountains like this near home to understand just how high up we actually were. Now we know to bring a more powerful car that can handle the inclines next time we visit.
Knockmore, United Kingdom
Positive section of review
Very clean , well designed and well equipped , owner was easy to communicate with and the apartment came with a lot of amenities additionally it was well kept , well worth the price
Positive section of review
The rooms were large and very clean and comfortable the staff were friendly and helpful even though the property was set on a main road it was very quiet
Negative section of review
The cooked breakfast was very good but quite small portions
Positive section of review
Upgraded to a superior room free of charge upon arrival. Staff very friendly and helpful. Rooms modern and clean. Brilliant location for central Chester
Negative section of review
Only tiny downside is the hotel doesn’t have its own allocated parking. There is a multi storey car park across the road that around £20 a night, this was made better though by the staff giving us a discount card which pretty much halved the price.
Positive section of review
staff were great friendly food and drinks were fresh and nice. room was cozy clean warm.
Negative section of review
mattresses uncomfortable bad springs plug in sink was stuck so wouldn't empty.
Positive section of review
Good room accommodating 3 children. Great view. Quiet inside the room. Good location.
Negative section of review
We found parking a bit limited.
Positive section of review
Towels and toiletries. The bar meal on our first evening was enjoyable. Leaving.
Negative section of review
The apartment decor was pine purgatory/70's bad taste, dark and depressing but the worst part was the overwhelming smell of fish which we assumed had been due to previous guests cooking. When I asked for an air freshener it was delivered promptly to the apartment but despite being used regularly, it failed to make any impression on the smell so I can only assume that the smell is permanent and ingrained in the soft furnishings and carpet. Previous reviews suggested that the bathrooms needed updating - this was true but this was the best room in our apartment which was situated in the West Court Cottages. Lots of cobwebs/spiders around the ceilings in bedroom and bathroom. The Resort generally is in need of some serious updating and appears to be run by a company in financial difficulties. The garden areas around the cottages are overrun with ivy and the shrubs need cutting back. The metalwork around the stained glass windows in the Manor House have been left to rust (I noticed these as they were facing the kitchen window of our apartment). Even the banner advertising weddings is tatty and faded.
Positive section of review
It was very clean, and the staff were really lovely
Negative section of review
Our room was the size of a post box. We travelled back from France that day as we booked in so we (2) had 20kg x 2each. We nearly broke our necks navigating our way from the main room door to the toilet shower bed. Sorry...i apprecaiate London rates must be high but dont be decieved by.the photos on Booking.com...this hotel has thee SMALLEST rooms in london.... for over 300 per night... without coffee etc..... personally id book elsewhere
Positive section of review
Amazing location. Very clean and modern.
Negative section of review
Bed can be more comfortable.
Positive section of review
very comfy bed great breakfast