1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is an amazing place to stay in the centre of Newmarket. The room was large and beautifully furnished. The bathroom was also exceptionally large and well equipped. Decor and lighting perfect. The walk to the breakfast room was like walking through a museum/art gallery. Superb breakfast and wonderful staff. I will definitely stay here again.
Positive section of review
Huge room with a massive, comfortable bed. The breakfasts were fabulous, with loads of options (Full Scottish, Veggie, Smoked Kippers etc). All cooked beautifully to order. The hosts were very helpful. On our last day we had to leave very early to catch a ferry, and she made sandwiches for us to take with us, instead of breakfast.
Negative section of review
Need Caithness Council to do something about the potholes in the road up to the Antlers.
Positive section of review
Lovely apartment, very clear and modern, particularly a fan of the window shutters! Only downside is that the flat is up a couple of flights of stairs without a lift, but no bother!
Positive section of review
The bed was extremely comfortable, the quality of toiletries were excellent. It was lovely to have a dressing gown supplied.
Negative section of review
I would have liked fruit tea or green tea in the room.
Positive section of review
We had a nice big room Beds were comfortable Spa is lovely Nice massage
Negative section of review
Food especially breakfast Nice spa pity the limited time we used the facilities we had to share with kids swimming classes.
Positive section of review
Location was great. Centre of everything and close to amenities.
Negative section of review
Shower wasn’t a good experience. The water was fluctuating from extremely hot to freezing cold. I didn’t like the spring bed. It left me with body ache each time I woke up.
Positive section of review
Loved the staff. So helpful. Food and bar staff al fabulous.
Negative section of review
Management(owners with directors of the pub chain) coming in, having a meal and appeared to arrogantly ( even if in jest- passive aggressive) berate their staff about various things. There is a time and place for this and its not so obviously in front of paying customers. Felt sorry for the staff as it looked a bit embarassing for them. Do better as the pub, food and staff are outstanding and they deserved better. Ruined our wedding anniversary trip to be seeing it.
Positive section of review
Stylish and comfortable, liked the bar on ground floor.
Negative section of review
Breakfast took 45 minutes to be served from ordering.
Positive section of review
Perfect location for NEC, nice and spacious
Negative section of review
Nothing
Positive section of review
The space and bedrooms were great
Negative section of review
Lack of kitchen utensils. And getting used to on demand tv